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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2608 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2422 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2765 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2831 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4575 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6841 3 1
Latest Reply: Charles_Murison

Solved
SESA439645
/html/rank_icons/Crewman.png SESA439645 /html/rank_icons/SE-Employee.png

ION 8650 Watchdog Contact

Hello guys! I have a protection relay monitoring a contact from an ION8650. This contact is supposed to act like a watchdog (normally closed behavior), so when I shut down the meter or it presents so...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
802 0 1
Latest Reply: Charles_Murison

Solved
sagar.gali
sagar.gali

PM5500 Power Meter - Electrical Safety test report

Dear SE team, Could you please help to issue electrical Safety test report for PM5500 Schneider Electric Power meters. IEC BS EN 61010-1:2010+AMD1:2019IEC BS EN 61010-2-030:2010 I am able to lo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
762 0 2
Latest Reply: sagar.gali

Solved
Alfiantanaya
Alfiantanaya

METSEPM5100 Communication RS-485

Hello, I will ask. METSEPM5100 does not have an RS-485 port. Then how do you make Schneider METSEPM5100 connect with RS-485 communication?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1011 0 1
Latest Reply: Charles_Murison

Solved
jwu
jwu

Meter reading display CT Ratio multiplier

When taking a manual reading through the LCD display is it required to apply a CT ratio multiplier to derive the true scaled up usage? Specifically, to Schneider models PM2220, PM2220R, PM5560, A9MEM...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1051 0 1
Latest Reply: Szymon_Hochół

Solved
luke.bentley
luke.bentley

PM5560 Password after firmware update

Hi, i just had to update the firmware on a 5560 from 4.1.8 to 4.2.1 so i could get implicit messaging working with a Rockwell PLC but now i can't log back into the meter's webpage. I've tried using th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1175 0 2
Latest Reply: luke.bentley

Solved
DCarlson
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Full ION 9000 modbus map with "Data Mapping PQ Modules"

I am looking for documentation that defines EXACTLY what information the "Data Mapping PQ Modules" provides and what modbus addresses this information is found at. Currently the Full modbus map for th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1802 0 1
Latest Reply: Mehran_Mehrnia

ryanAstiefes
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Export GVL to .CSV when using DUT

Reading through some of the Forums they say to put the GVL in Textual Format and copy paste the GVL into a .csv, but when using DUT's the variables are not expanded in Textual Format. How do I export ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
947 0 0

2023-12-19

Mr_Peach
Mr_Peach

Pulse on time - Power Meter PM5300

Anybody found a solution for the below? max pulse rate 20mS. Need longer pulse rate? How does PM5100 Pulse output work and what is the maximum Pulse ON time?IssueHow does PM5100 Pulse output work and w...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
705 0 0

2023-12-19

Solved
Liangchen1982
/html/rank_icons/Ensign.png Liangchen1982

ION 8650 IRIG-B clock source

Hello, I have many ION 8650s with IRIG-B time synchronize connection, and have a question regarding the CL1 Clock Source: I know it should be set to "COMM". however, I have many sites and they are se...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2170 0 5
Latest Reply: DanL

Solved
JK1
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Password reset PM5000

Hi every one,I have client who don't remember passwords for PM5111 and PM5330. I know user guide and I see "return the meter for factory reconfiguration" but maybe is any chance to not destroy all col...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1286 0 1
Latest Reply: Charles_Murison

Solved
Liangchen1982
/html/rank_icons/Ensign.png Liangchen1982

Maximum ION connection

Hello, Maximum Connections of ION protocol is 8, is it possible to allow the ION8650 being access by more than 8 ION connection? If not, how to delete/disconnect other unnecessary ION connections? ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1150 0 3
Latest Reply: Charles_Murison

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