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Metering & Power Quality

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Metering & Power Quality

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Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5302 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3253 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3118 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3355 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5162 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7312 3 1
Latest Reply: Charles_Murison

Solved
sesa37232_bridg
Crewman sesa37232_bridg Crewman

PM5340 meter Mac Address for DHCP does not match Mac Address on meter ...

A customer is using the Mac Addresses to reserve IP addresses for some PM5340 meters on their system. The DHCP server has been configured to reserve IP addresses base on the Meter Mac Address. When the...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
902 0 1
Latest Reply: Ramasamy_N

Solved
Caglar_Abatay
Lt. Commander Caglar_Abatay Lt. Commander

PM2230 and PM5330 Lost Calibration certificates hard copy.

Hello, Our customer lost the original calibration certificates of energy analysers during montage. Can we find the certificates with serial numbers of analysers ? Best Regards.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4697 0 10
Latest Reply: Mehran_Mehrnia

Solved
Ahmadhamdan
Crewman Ahmadhamdan

SNMP V3 power meter

Dear all, Kindly advise which type of power meters are support SNMP V3? Best Regards
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4590 0 12
Latest Reply: Ramasamy_N

Solved
igor_iskakov
Ensign igor_iskakov Ensign

ION9000 real-time frequency measurement

Hi Can you help me with customer request. I suggest possible solution ION9000 We are only interested in the frequency measurement. We would like to be able to send the real-time frequency measurement ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
873 0 1
Latest Reply: Charles_Murison

Solved
geir_eas_no_bfo
Lt. Commander geir_eas_no_bfo

kW to MW PM8000

Hi, Customer say that energy rolles over it maximum (starts at zero again) in the PM8000 meter display.. (MV-station) Is it possible/recomended to change kWh to MWh in the PM8000, and if so, will ke...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1178 0 1
Latest Reply: Charles_Murison

Solved
Liangchen1982
Ensign Liangchen1982

ION8650 offline meter programming

Hello SE support, I am using ION8650 offline meter to do dynamic programming, have questions: 1. where can I download the V4.40 offline ION8650 simulator? 2. I have one ION8650 connected locally to...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1537 0 1
Latest Reply: Charles_Murison

Solved
Mohamed.ElShazly
Ensign Mohamed.ElShazly

PM2230 Data logs

Hi, I have a PM2230 which i configured to log the Energy delivered and Total Power using ION setup Is it possible to view the logged parameters on meter screen?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1465 0 3
Latest Reply: Ramasamy_N

Solved
danielbarrantes
Lieutenant JG danielbarrantes

PM5560 meter swap

Hello, currently a client has a PM5560 meter with a completely blank screen, however the meter does communicate to the PME. This meter is going to be replaced by another PM5560 and I would like to know...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2221 0 3
Latest Reply: Ramasamy_N

Solved
thinghus
Crewman thinghus

PM8000 firmware update to 2.1.0 stuck in download mode

Hi I'm trying to upgrade my PM8000 METSEPM8243 to latest firmware (4.5.0) from 1.0.57. Initially I tried to upgrade to MID firmware 2.1.0, but after installing the first part of the .ZIP (version 1...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2859 1 5
Latest Reply: BrandonReed

Solved
DPMalagar
Ensign DPMalagar

EasyLogic APF Rating

I would like to confirm if the Total Capacity of EasyLogic APF is distributed on each phase or the capacity rating nameplate was rated individual to each phase. Thanks in advance
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1138 0 2
Latest Reply: DPMalagar

Solved
KimS
Crewman KimS Crewman

HDPM6000 UDP Port 47808 change to UDP Port 47807 for BACnet

Customer is using BACnet with the HDPM6000. How can I change the UDP Port 47808 to UDP Port 47807?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1492 0 1
Latest Reply: KimS

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