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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
957 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5037 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4322 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4914 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6698 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8787 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

How to change ION meter password through ION Setup?

Hi all, I have a customer that wants to set a format standard in all his ION7650/7600/8600 meters passwords. Now some of those devices have the default password and in other the password is related w...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1664 0 1
Latest Reply: Yut

Anonymous user
Anonymous user

PM5560 firmware file type also works with FTP method?

HiI found that the file type is different from what the manual described in the user manual.Any has successfully upgraded with the FTP method?Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1559 0 2
Latest Reply: sesa70148

Bojan
Bojan Leader

ProtoNode RER BACnet Protocol Converter for Powerlogic PM800 devices

Has anyone tried to convert a certain real-time quantities from Powelogic PM800 meter to BACnet/MSTP Setial by using Part# NET0000007 ProtoCessor BACnet protocol converter, Line Code P160; PD CAT: 3994...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1828 0 1
Latest Reply: Bojan

sesa108575_brid
sesa108575_brid Explorer

Technical Problem Occurred in PM8240 when an Automation Server

Dear SirsWe found a technical problem in PM8240 when using an Automation Server (product of Struxureware Building Operation) to poll PM8240 meter. The PM8240 meter went power down and then power up (li...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
827 0 0

2015-11-06

casey_skillen_s
casey_skillen_s Leader

PM5110 Pulsed Output Pulse Period (Seconds) - Issue

Good afternoon guysDoes anybody know how to calculate the pulse period on the digital output terminal of the above meter?In the user guide i can see 25Hz is the maximum pulse frequency so does this mea...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2251 0 4
Latest Reply: juaotor

sesa63638
sesa63638 Explorer

Voltage peaks on PM8000 / ION75xx/76xx

To reply to a tendered price request our Power Meters should be compliant to following specificationsThe operation of electronic devices may not be tempered by:Power interruptions up to 10 ms.Voltage d...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1013 0 1
Latest Reply: juaotor

Anonymous user
Anonymous user

ION7650 - ¿PERCENTAGE OF ERROR BETWEEN TWO METERS ?

Two meters ION7650 are parallel mounting procedures. Both use the same CT´s and VT´s. After six months , how much is considered an acceptable difference in total energy value? ¿0,5%?¿1%? ¿3%?Thanks for...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1117 0 1
Latest Reply: juaotor

Solved
adriansyah_mgte
adriansyah_mgte

PM5500 Series Not Reading V Avg and I Avg

Hi AllMy customer have problem with meter PM5560, the meter cannot read V AVG and I AVG, the status of the meter mention 0011 HEX, usually the status is OKPlease give me advice for this caseThank You
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2058 0 3
Latest Reply: juaotor

Solved
sesa213753
sesa213753 Leader

Do we have a calibration documents for the PM8 series Meters ?

We did a project in NESTLE in QUITO Ecuador with an Integrator, now Nestle is asking for the calibration documents of thosePM8. Do we have that info?best regards
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5584 0 9
Latest Reply: juaotor

Sam_Gaib
Sam_Gaib Troubleshooter

[Video] iEM3000 programming

Following is a programming video for the iEM3000:iEM3000 Programming Video.mp4 - Box
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1045 0 0

2015-11-05

sesa102400
sesa102400 Contributor

pm5000 series firmware updates - confusing documentation

Is there an upgrade map for this family of meters? Why would there be a maximum of 10 successful upgrades for version 1.6.0? What does this mean?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1302 0 2
Latest Reply: sesa70148

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