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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
979 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5070 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4346 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4940 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6722 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8816 3 1
Latest Reply: Charles_Murison

AndersDahlskog
AndersDahlskog Contributor

iEM3000 series energy meter

HelloWhat is the current version (firmware version) in meters delivererd today ?Best Reagrds Anders
EcoStruxure Power & Grid icon_circle Metering & Power Quality
654 0 0

2015-12-03

Anonymous user
Anonymous user

Spare parts supply guarantee PM5560

Hello everyone,In the company where I work is being presented to a competition on meters in which we are asking if the spare parts for the PM5560 could tell meters are 15 years or how many more years w...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
781 0 0

2015-12-01

Solved
Anonymous user
Anonymous user

ION 7650 voltage Cut

Hi all,is that ION7650 can provide us with information on the voltage cut duration ?I want to use it to calculate the availabilty rate of electrical installation.Need your help on this.Best regards.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1906 0 6
Latest Reply: Yut

Thierry
Thierry Mentor

Want to know more about Schneider Electric Medium Voltage Power Factor...

If you want to know more about Medium Voltage Power Factor Correction, Medium Voltage Capacitor Banks, Medium Voltage Passive Harmonic Filters, HVC's, ... You are welcome to join and follow our dedicat...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
670 0 0

2015-11-25

DK-Michael
DK-Michael Mentor

CT Class 0.2S

Hi I'm not able to find any Schneider CT's with class 0.2S. Can it be that we do not have this product? Or maybe my searching skills needs improvement Best regards, Michael
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2096 0 3
Latest Reply: sesa21218

Solved
richard_schwass
richard_schwass

PM8000 Accuracy of Frequency Measurements

Hi there,Could anyone clarify the specific accuracy figures of the PM8000 with respect to its standard-speed and high-speed frequency measurements?The technical datasheet refers to "Class 0.2 as per IE...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1620 0 2
Latest Reply: richard_schwass

Solved
Anonymous user
Anonymous user

Ion7650 default admin Login and Password using IonSetup V3.0

Hi,Where can I find the info? Thank you.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3213 0 3
Latest Reply: Anonymous user

sesa360183_brid
sesa360183_brid Leader

Do we have a compiled a list of all possible alarms and corresponding ...

A customer is asking for a list of all possible alarms and corresponding descriptions and recommended actions. They have PME 7.2, monitoring ION7650, ION8650, PM870, and PM810 power meters. Power meter...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1101 0 1
Latest Reply: Yut

Solved
JamesAZZO
JamesAZZO

ION 75/650's Current Inputs with 1A or 1V

We have a situation in a utility substation with CT’s ratios of 600:1A but the overcurrent max CT ratings are 1250A on the high side so we are looking just over 2A for the max current at the meter. I’m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1949 0 3
Latest Reply: Yut

Solved
Anonymous user
Anonymous user

Time delay setting in Vigilohm

Hi I want to know during the period we set, will Vigilohm continuously showing the measurement on display? Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1709 0 6
Latest Reply: Anonymous user

sesa289537
sesa289537 Leader

Tropicalised Treatment

There is an option for ION Series Product to have Tropicalised Treatment. However, I am not able to find any officially documentation regarding to the process in "Tropicalised Treatment"Apart from that...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1700 0 6
Latest Reply: JamesAZZO

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