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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3904 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2949 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3048 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3242 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5047 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7196 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

Vigilohm 50396 replacement

Hi May I know what is the replacement for Vigilohm 50396? Thanks -Abon
EcoStruxure Power & Grid icon_circle Metering & Power Quality
798 0 2
Latest Reply: Anonymous user

Sam_Gaib
Lt. Commander Sam_Gaib Lt. Commander

Electrical Installation Guide/Wiki

A great portal to help electrical designers and contractors to design electrical installations according to standards such as the IEC60364 or other relevant standards:Electrical Installation Guide
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1698 2 0

2015-10-01

Solved
Hady_Kholeif
Ensign Hady_Kholeif Ensign

EM4800 CE Certificate

Hi All,Can anyone help share the EM4800 CE certificate as it was requested by a customer?The EM4800 is manufactured in the following variant: 230/240 V control power, 50 Hz.Thanks,Hady
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1285 0 3
Latest Reply: Hady_Kholeif

Pradip_SEL
Lieutenant Pradip_SEL Lieutenant

ION8650 Revunue meter Input Votage Reduce to 45V

Dear All,In one of our customer place(Power Plant) the meter measuring voltage reduce some time in a day around 45V(line to neutral).As per our ION8650 the measuring voltage specificationInput-voltagec...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1101 0 3
Latest Reply: Bojan

sesa282957
sesa282957 Schneider Alumni (Retired)

Meter Selection

Dear Expert,Please, i need a meter based on the below specification, kindly select the most appropriate meter. The following are the minimum technical specifications for the programmable electronic g...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
983 0 1
Latest Reply: Anonymous user

sesa108084_brid
Lieutenant JG sesa108084_brid Lieutenant JG

Energy Resolution Change from automatic to Fixed using ION SETUP

Good day Customer want to have fixed kWH unit display on the HMI and when reach maximum of 999,999 it will reset to 0 kWH. 1- Tried using ION SETUP for PM5350 to set but receive error. 2- Checked P...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1997 0 3
Latest Reply: Robert_Lee

casey_skillen_s
casey_skillen_s Schneider Alumni (Retired)

PM3255 Pulsed Output LED Query (Flashes / KWH)

I have a customer who has set his digital output to 1imp/kwh My question is, with this configuration, how often should the LED on the front flash?I am slightly confused as to why it says 5000/kwh, Than...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
691 0 0

2015-09-18

Solved
sesa99134
sesa99134 Schneider Alumni (Retired)

ION Setup errors

Hello Robert Lee, I think you are able to help me in this case. Most of the time I'm getting this error trying to paste a DCF file in a meter (ION8XXX series), after to select the dcf file and to ini...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1343 0 3
Latest Reply: Robert_Lee

Solved
Anonymous user
Anonymous user

How to reset password on an iEM3255

Hello everyone,I have a customer that has an iEM3255 meter and someone changed the default password (0010).Can someone help me know how can he reset the password?Regards,
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4545 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Schneider WT4200 Wireless Receiver Setup

This is the setup program for the new WT4200 Retrofit Long Range Wireless WAGES devices.This tool is necessary to declare the transmitters attached to a Modbus Receiver.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
777 0 0

2015-09-17

casey_skillen_s
casey_skillen_s Schneider Alumni (Retired)

Is there a way to read 32 bit floating point 3110 & 3111 as 2 seperate...

I am using looking at ION setup using the Modbus Tester Interface and pulling back the below values for Frequency3110 - 16967 or 4247 in Hex3111 - 60918 or EDF6 in HexI know that you can use a IEEE 754...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2804 0 6
Latest Reply: Robert_Lee

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