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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
954 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5034 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4315 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4913 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6697 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8786 3 1
Latest Reply: Charles_Murison

Solved
sesa6201_bridge
sesa6201_bridge Explorer

PM5560 meter have a feature of two communication port (modbus and Ethe...

PM5560 meter have a feature of two communication port (modbus and Ethernet) can we utilize both port and connected to PLC and RTU and pull the data in the same time
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1861 0 2
Latest Reply: sesa6201_bridge

Parlindungan_Sitorus
Parlindungan_Sitorus Contributor

Error when Upgrade Firmware PM5560 using Firmware v.2.2.2

Dear All,I need your help for my case:I have PM5560 with Firmware v.1.0.0 and I upgrade to v.2.2.2The IP Address of the PM is: 192.168.1.11, Sub Net Mask: 255.255.255.0I use FTP Meter Upgrade process, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3973 0 13
Latest Reply: BasemE

sesa47073_bridg
sesa47073_bridg Mentor

An article of a buck-boost converter where the incoming current to the...

An article of a buck-boost converter where the incoming current to the converter is sinusoidal. Happy reading.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
993 0 0

2016-02-14

Solved
sesa207714_brid
sesa207714_brid Leader

ION7650 - Configuring Watchdog and Event present digital outputs

Hi,Has anyone configured the digital outputs on the ION7650 for either a watchdog, or an Alarm/Event being present on the system?Currently the customer has asked for the ION meters to be configured wit...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1260 0 1
Latest Reply: Yut

Solved
Yu_Diao
Yu_Diao Leader

PM8000 "Number of samples/cycle or sample frequency" 128 or 256

Hello here,Just downloaded the most recent PM8000 user guide and Catalogue page from SE website.Per the catalogue page (PLSED310057EN), the PM8000 does 256 samples/cycle.Meanwhile, in the meter user gu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2636 0 2
Latest Reply: sesa70148

sesa371309
sesa371309 Leader

ION METER AS SLAVE MODBUS

i would like see the modbus register of my ION 7650 and ION 7500 with EGX300.I can connect ION 7650 and ION 7500 , also I see their data in supervisor, but when I want see their modbus register I hav...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3940 1 5
Latest Reply: VictorMarincus

Solved
sesa360183_brid
sesa360183_brid Leader

Can we extract the Zero Sequence Unbalance Factor (ZSUF) from an ION86...

ZSUF = zero sequence components of voltages / positive sequence components of voltagesMaybe via VIP, ION configuration, or some register I have to look for?This is a customer requirement. The customer ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2065 0 4
Latest Reply: sesa360183_brid

Solved
sesa369288
sesa369288 Leader

Saving PM5560 and PM5320 configuration with ION Setup

Hi,Is it possible to save PM5560 or PM5320 configuration thanks to ION Setup? I know this feature is available for ION7650 for example, but if I try to do the same with a PM5320 the "Store to File" but...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1562 0 2
Latest Reply: sesa369288

sesa296930_brid
sesa296930_brid Explorer

Swp Accusine Configuration

Dear Concerned 1- We was trying to configure SWP Accusine 30 & 60 Amps but the first step is to enter a password , In the operation guide it seems that we have to set a password but when we try a ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1749 0 3
Latest Reply: RavindraKulkarni

sesa112581_brid
sesa112581_brid Explorer

Instrument Transformer Correction (ITC) - Did someone have an applicat...

Hi guys,Did someone have an application note about this feature presented on ION meter?I would like to know, after I had setup the meter, how to check if the measurement is right? What equipment I need...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1104 0 1
Latest Reply: VictorMarincus

Parlindungan_Sitorus
Parlindungan_Sitorus Contributor

How long the maximum distance of cable for pulse output iEM3210

Dear All,I have question regarding to iEM3210.How log the maximum distance of cable if we use hardwire cable connected from intelligent manager to iEM3210?If the needed is within 200 m, is it the pulse...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1457 0 1
Latest Reply: VictorMarincus

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