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Energy Resolution Change from automatic to Fixed using ION SETUP

Metering & Power Quality

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Lieutenant JG Lieutenant JG
Lieutenant JG
0 Likes
3
573

Energy Resolution Change from automatic to Fixed using ION SETUP

Good day

 

Customer want to have fixed kWH unit display on the HMI and when reach maximum of 999,999 it will reset to 0 kWH.

 

1- Tried using ION SETUP for PM5350 to set but receive error.

2- Checked PM800 has the setting from automatic to "Fixed" but not able to find from HMI and ION SETUP.

 

Kindly advise if any of you have experience on this.

 

Tq

EY

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3 Replies 3
Kamal
Schneider Alumni (Retired)
Schneider Alumni (Retired)
0 Likes
1
509

Re: Energy Resolution Change from automatic to Fixed using ION SETUP

I think you have received the answer through the proper channel ( Through Advance support).

Let me know if you need any other assistance apart from that.

Regards,

Kamal Kumar

adriano_enerwat
Lieutenant | EcoXpert Master Lieutenant | EcoXpert Master
Lieutenant | EcoXpert Master
0 Likes
0
509

Re: Energy Resolution Change from automatic to Fixed using ION SETUP

Hi, it would be great to have the solution here too.

Thankyou

Robert_Lee
Captain Captain
Captain
0 Likes
0
509

Re: Energy Resolution Change from automatic to Fixed using ION SETUP

The option to fix the various resolutions on the front panel HMI is only available on a few products (PM5200, PM5250 and E7255) and is NOT supported on the other PowerLogic devices.  When you add a device into ION Setup for the first time, you need to ensure the correct display is selected for the model you are communicating with.

device properties.png

The correct display should be selected the first time you communicate with a device but it may not account if you swap devices after the fact.

In the end, if you are not using one of the above models, there is no way to get the front panel HMI to display only in kWh unless there is a firmware change.