Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 215
  • PM8000 202
  • ION9000 173
  • PM5000 173
  • Insulation Monitoring 135
  • ION7000 74
  • ION8000 67
  • PowerTag Energy 54
  • PM Announcements 40
  • Did you know 40
  • iEM3000 29
  • HDPM6000 27
  • PM Guidebooks 16
  • PM3000 16
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
525
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
138
Ramasamy_N
Captain Ramasamy_N Captain
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
43
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3684 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2877 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3008 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3176 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4990 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7147 3 1
Latest Reply: Charles_Murison

Madleen_Laclef
/html/rank_icons/LtCommander.png Madleen_Laclef /html/rank_icons/SE-Employee.png

Product Compliance _ Vigilohm and Variable Speed Drives

The " Product Compliance _Vigilohm +Variable Speed Drives" kit shows the full compatibility between Vigilohm Insulation Monitors and Variable Speed Drives. Key Points: - Schneider "All in One": Vigil...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
969 2 0

2015-10-05

Anonymous user
Anonymous user

PM8240 and PM5110: Modbus Points for Meter Powerup and Meter Normal / ...

Dear AllWe have a project in Hong Kong that a SCADA requires the following points from PM8240 and PM5110 meters.1. Meter power on 2. Meter normal / failure For PM5110, should we use the points of Meter...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
826 0 0

2015-10-04

Anonymous user
Anonymous user

Vigilohm 50396 replacement

Hi May I know what is the replacement for Vigilohm 50396? Thanks -Abon
EcoStruxure Power & Grid icon_circle Metering & Power Quality
793 0 2
Latest Reply: Anonymous user

Sam_Gaib
/html/rank_icons/LtCommander.png Sam_Gaib /html/rank_icons/SE-Employee.png

Electrical Installation Guide/Wiki

A great portal to help electrical designers and contractors to design electrical installations according to standards such as the IEC60364 or other relevant standards:Electrical Installation Guide
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1680 2 0

2015-10-01

Solved
Hady_Kholeif
/html/rank_icons/Ensign.png Hady_Kholeif /html/rank_icons/SE-Employee.png

EM4800 CE Certificate

Hi All,Can anyone help share the EM4800 CE certificate as it was requested by a customer?The EM4800 is manufactured in the following variant: 230/240 V control power, 50 Hz.Thanks,Hady
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1268 0 3
Latest Reply: Hady_Kholeif

Pradip_SEL
/html/rank_icons/Lieutenant.png Pradip_SEL /html/rank_icons/SE-Employee.png

ION8650 Revunue meter Input Votage Reduce to 45V

Dear All,In one of our customer place(Power Plant) the meter measuring voltage reduce some time in a day around 45V(line to neutral).As per our ION8650 the measuring voltage specificationInput-voltagec...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1078 0 3
Latest Reply: Bojan

sesa282957
sesa282957 /html/rank_icons/Retired-User.png

Meter Selection

Dear Expert,Please, i need a meter based on the below specification, kindly select the most appropriate meter. The following are the minimum technical specifications for the programmable electronic g...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
973 0 1
Latest Reply: Anonymous user

sesa108084_brid
/html/rank_icons/Lieutenant_JG.png sesa108084_brid /html/rank_icons/SE-Employee.png

Energy Resolution Change from automatic to Fixed using ION SETUP

Good day Customer want to have fixed kWH unit display on the HMI and when reach maximum of 999,999 it will reset to 0 kWH. 1- Tried using ION SETUP for PM5350 to set but receive error. 2- Checked P...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1954 0 3
Latest Reply: Robert_Lee

casey_skillen_s
casey_skillen_s /html/rank_icons/Retired-User.png

PM3255 Pulsed Output LED Query (Flashes / KWH)

I have a customer who has set his digital output to 1imp/kwh My question is, with this configuration, how often should the LED on the front flash?I am slightly confused as to why it says 5000/kwh, Than...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
685 0 0

2015-09-18

Solved
sesa99134
sesa99134 /html/rank_icons/Retired-User.png

ION Setup errors

Hello Robert Lee, I think you are able to help me in this case. Most of the time I'm getting this error trying to paste a DCF file in a meter (ION8XXX series), after to select the dcf file and to ini...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1330 0 3
Latest Reply: Robert_Lee

Solved
Anonymous user
Anonymous user

How to reset password on an iEM3255

Hello everyone,I have a customer that has an iEM3255 meter and someone changed the default password (0010).Can someone help me know how can he reset the password?Regards,
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4510 0 2
Latest Reply: Anonymous user

  • « Previous
    • 1
    • …
    • 180
    • 181
    • 182
    • …
    • 223
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore