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How to reset password on an iEM3255

Metering & Power Quality

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Solved
sesa297227_brid
Crewman Crewman
Crewman
0 Likes
2
611

How to reset password on an iEM3255

Hello everyone,

I have a customer that has an iEM3255 meter and someone changed the default password (0010).

Can someone help me know how can he reset the password?

Regards,


Accepted Solutions
Kamal
Schneider Alumni (Retired)
Schneider Alumni (Retired)

Re: How to reset password on an iEM3255

ARTURO MUÑIZ CHAVEZ

You need to send the mail to global-ems-tech-support@Schneider-electric.com with serial no of meter..They will able to provide you the password..

Regards,

Kamal Kumar

See Answer In Context

2 Replies 2
Kamal
Schneider Alumni (Retired)
Schneider Alumni (Retired)

Re: How to reset password on an iEM3255

ARTURO MUÑIZ CHAVEZ

You need to send the mail to global-ems-tech-support@Schneider-electric.com with serial no of meter..They will able to provide you the password..

Regards,

Kamal Kumar

sesa297227_brid
Crewman Crewman
Crewman
0 Likes
0
545

Re: How to reset password on an iEM3255

Thanks Kamal.  I just received the meter serial number from customer.  I will send an email to tech support.

Regards,