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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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Anonymous user

AR8132A

Question, Can you order extra keys for this combination lock? Thanks.

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

979 0 4

Latest Reply: BillP

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Anonymous user

AP7868 PDU's - Incorrect Ammeter L.E.D. reading on one phase

HI, I have several of these AP7868 12.5 kW PDU's now, and I just noticed that pretty much every one of them is reporting zero input current on one phase. Eg I have a rack with a HP C7000 chassis which ...

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1449 0 2

Latest Reply: BillP

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Anonymous user

How to recover from a lost password for the ACRP101

I have a ACRP101 unit that I have lost the apc password to. I was so excited to see in the documentation, steps to reset back to the default apc|apc... Unfortunately, following the steps I am not able ...

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2252 0 3

Latest Reply: BillP

Solved

Anonymous user

Is there an APC PDU available in Australia with individual port A mete...

Hey guys, Been looking at the APC metered PDU's for a new deployment of racks we'll be doing shortly and from what I've been able to find, it appears that some of the US models of the APC metered PDU's...

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651 0 1

Latest Reply: Anonymous user

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Anonymous user

Communication issues generated

Hi, I am writing to confirm how to figure out the issues related to communication between Rack switched PDU and ISX Central. I had issues describing "the connection via FTP a device definition file fai...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

775 0 1

Latest Reply: Anonymous user

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BillP

APC AR3100 Rack Door Handles?

Does anyone know where I can get just the door handle assembly for an APC Rack (AR3100)? I have about a dozen that have snapped off and need to replace them. Thanks

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707 0 1

Latest Reply: BillP

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Anonymous user

AP7721 Status "Out of sync"

I have a customer that is running several AP7721's. Some show a Phase Sync status of "Out of sync". I couldn't find any information on the status condition, could somebody help me understand what this ...

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1937 0 3

Latest Reply: BillP

Solved

Anonymous user

AP5017 Rails/Slides Needed

We have an AP5017 LCD/Keyboard that is in great working condition, except the slides/rails are damaged beyond use, so I wanted to buy replacements. I sent a support request, but was told that they were...

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756 0 2

Latest Reply: Anonymous user

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Anonymous user

Losing last character of username after AOS upgrade (2.x -> 3.7)

I have been updating some AOS on our Switch Rack PDU's, mainly AP7921. When upgrading AOS, all username with 10characters are getting trunk to 9, losing the last one. Accounts with less then 10 are ok....

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1601 0 9

Latest Reply: Erasmus_apc

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Anonymous user

AP5456 Mouse problem

Hi, I've been having problems with the AP5456 IP KVM Gateway. The mouse is impossible to configure correctly. There is always a huge offset between the client and server pointers and the gap gets sma...

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772 0 3

Latest Reply: Anonymous user

Solved

Anonymous user

Smart UPS to USB Hub to APC Powerchute software

I have found that direct cable connections tends to be more reliable for signaling power-related shutdowns. Shutdown messages transmitted over the network from the Smart-UPS Network-Management cards to...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

648 0 2

Latest Reply: Anonymous user

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