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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SRT8KXLT

I have a customer with the new SRT8KXLT, which just shutdown without reason, the logs are just saying the unit graceful shutdown period ended and then it turned off each group outlets then the main out...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
593 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC Smart-UPS RT 2000VA RM 230V - Will Not Power Up

We have an APC Smart-UPS RT 2000VA RM 230V. Following a number of short mains disturbances at the weekend, the UPS will now not power up. This is what I have tried so far; Checked all connections are ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1769 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Network Management Card 2 smtp settings not saving

I have a model SMX3000RMLV2U, and I am trying to switch the SMTP settings to a new server. I am accessing the unit via the web interface. Originally when I switched the settings, I was still receivin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1214 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

SURTD5000XLI

Hi! First of all, thank you for accepting me in the community, and Second I'm very sorry for my written English. I am from Argentina and we have a wide network with Communication Nodes secured by UPS A...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
466 0 0

2021-06-28

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMX-1000 exhibits a slight ticking sound.

I have an SMX-1000 that exhibits a slight ticking or clicking sound that occurs all the time and at random intervals from between 3 and 15 seconds betweem clicks. Possibly sounds like a relay clicking...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1063 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

A backfeed relay fault exists. The output power is turned off.

Following this alarm, the screen of the UPS turn to red and i can ear some beeps. Could you help me please to solve this problem and what could be the cause of this alarm. All equipments connec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6388 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Temperature Sensor History/Logging

We are looking into temperature sensor solutions and have Smart-UPS X 1500 units with the AP9631 management cards. If we connect a temperature/humidity sensor to this unit will it log temperature histo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
919 0 1
Latest Reply: Terry_Kennedy_apc

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Anonymous user
Anonymous user

SmartUps 30kVA In bypass

Hello, I have a SmartUPS 30kVA and 3 power sources (1 mains, 1 500kVA day generator and 1 45kVA night generator). To comand the changeover i have 2 automatic transfer switchs. The UPS was installed 1...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1233 0 1
Latest Reply: Anonymous user

Solved
BillP
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SURTD2200XLIM Can`t connect with hyperterminal

Hello, We have a SURTD2200XLIM, It`s a new unit with 2 extra battery packs which I need to add in the UPS configuration (we installed a AP9613 unit in the UPS). The unit has a RJ45 serial com connectio...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
582 0 1
Latest Reply: BillP

BillP
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smart rt 6000 ups network management card problem

hi , i changed our UPS(AP9631CH) ip address from A to B, before changing, i can access IP A, but changed ip address, i never access ip A and B address, anybody know what's the reasons? thanks in advanc...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
395 0 0

2021-06-28

Anonymous user
Anonymous user

System Warmstart notifications

I use a Smart-UPS x3000 with an environmental monitor and have been getting warmstart notification emails. Seems to happen after a self test. I'm hoping that someone has some more info on this. Smart-...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
693 0 0

2021-06-28

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