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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Connecting MY Smart UPS to an Inverter

So I have connected my BR1500G to a Square Wave Output Inverter and the UPS is switching to main and battery whenever the Inverter is going to Backup mode but I was told by APC Service team that if I u...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1545 0 2
Latest Reply: Terry_Kennedy_apc

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC Smart UPS 3000 RM Bad Output Voltage Condition

Hi, I have a very old (2004 according to web console) Smart-UPS 3000 RM that has developed a fault. Money is pretty tight, so I was wondering if it is repairable and, if so, can anyone advise me on wha...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
563 0 0

2021-06-28

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Battery charging indicator blinking

hello, is anyone can tell me what is the cause of battery charging indicator blinking although when it reach 100% charging.. i just recently replace the battery.. the model is surt8000xli
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3048 0 1
Latest Reply: BillP

Solved
ocgltd_apc
/html/rank_icons/Ensign.png ocgltd_apc

Battery calibration key / constant for Smart-Ups 1400 RM

I put new batteries in my SU 1400 RM and discover that my UPS incorrectly shows batteries discharged after a a few minutes. I found the EXACT same symptoms and cause and solution on the forums, and th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1353 0 1
Latest Reply: voidstar_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMT-1500C display rotation output

How can I stop the display from rotating status output on the SMT-1500C. I like locking the display output to load wattage on my BR-1500G with the display always on. I have set the SMT-1500C to displa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1157 0 3
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMX3000LVNC with new SMX120BP

Just installed a battery pack (SMX120BP) and powered up. The status page is showing: "Num of External Batteries: is still showing 0" I then discovered that the logs had a message: "UPS: The battery is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
578 0 0

2021-06-28

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart UPS with 100% loaded batteries, 52% load says battery discharged...

Hello, I have a SmartUPS 1400 with a 9617 NMC. As soon as the load goes over about 25-30%, I get a message in the log "UPS: The battery power is too low to support the load; if power fails, the UPS wi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
374 0 0

2021-06-28

Anonymous user
Anonymous user

Need Part Number access panel 10000 RM XL UPS

Does anybody know a part # or where to order this rear access panel ? I would assume you can order separate, since it is a component that completely detaches from the UPS 4BPoqLK2HSmV%2FlP5lyWKBQ%3D%3D...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
414 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

SU2200XLNET won't run on batteries

I have a SU2200XLNET with what I'm 90% sure are good batteries that won't run off the batteries. It sat unused for about 6 weeks due to dead batteries. Replacements came in but sat for a couple of we...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
743 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Connect external battery to Smart-UPS

Hello, We bought SMX120RMBP2U external battery pack for SMX3000RMHV2U Smart-UPS. The question is, is it safe to connect it when the UPS is running? Or should we connect it after shut the UPS down, dis...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
704 0 2
Latest Reply: BillP

Anonymous user
Anonymous user

SUA2200, continuous 1 beep every 8 seconds, no light

I have a SUA2200 that have not been connected for more than one month or so. So now, when I plugged it, I saw all the lights blinked one time, then went off. Then when I pushed the "Test/On" button, no...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
436 0 0

2021-06-28

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