Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

UPS Shut Off During Power Failure

We had a power failure today totaling about 30 seconds. I don't believe one of the UPSes stayed on during the failure. One of the servers connected to it said that it had been shutdown unexpectedly. Th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
21791 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS RT 5000XL + 9619 management card Looses serial comm.

We have a couple of these UPS'es. One of them has a problem using the http-GUI, when accessing the menue "Smart-UPS RT 5000 XL" the reurned webpage contains ( in the right frame ) the APC logo-line, l ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
802 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

UPS with step-down transformer attached

I have an interesting little problem that I think I have found a solution to. I have a 208V 20A (L6-20) receptacle that I need to convert to 120V 20A (L5-20) and my idea is to use a APC Smart-UPS XL 30...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2581 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

New 2200netpkg vs. older 2200xl net

My basic question is can you use the old extended battery packs from the 2200xlnet days on the new black 2200netpkg units ? I am replacing 12 of the old units and am unsure if the old extended battery ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
721 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Cisco 4507E with 4200w power supply

I have several closets with dual SmartUPS 3000 power supplies. I am planning to install Cisco Catalyst 4507E chassis using the 4200w power supplies. According to specification for this power supply (ht...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1410 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Looking for clarity on shutdown using NMC

We've just switched from using a dedicated server with serial-attached UPS to a VMWare Esxi server attached to a 1500XL with inbuilt network management card. I intend using the Powerchute Network Shutd...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1537 0 4
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

Powerchute Business Edition Agent installation help

Hi all, I hop you can help with this agent installation issue.. My setup: I have a Smart-Ups 5000 RM DL4 connected by serial cable to a windows 2003 server. Installed on this server is Powerchute busin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1340 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Few SMART-UPS questions

Hi, I have couple of Rackmount smart ups in my corporate env. I have installed the PCNS on the Windows Servers and their shutdown behaviour is tested successfully. Now, I have couple of Linux Servers a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
714 0 1
Latest Reply: Erasmus_apc

Solved
BillP
Administrator BillP Administrator

Symmetra RM manufacture date and serial

Hi, We have several Symmetra RM 6000 in our org. We recently noticed that two are not reporting valid manufacture dates: one reports (via web) 12/11/0, that is not a typo, just a single "0" for the yea...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1455 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Best way to test Smart-UPS UPS'

We have had multiple plant closures and are receiving UPS' back from the sites and we have several more sitting in our Asset room. What would you recommend be the best way to test the UPS'? My thought ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
824 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Device IP Configuration Wizard and Vista

Doesn't work. Sorry if this has been posted here before. I'm new and I had to learn that one on my own, the hard way. It locks up every time. Gotta use an XP machine.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
582 0 1
Latest Reply: BillP

  • « Previous
    • 1
    • …
    • 803
    • 804
    • 805
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore