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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Need help on a couple of Matrix units

We have 2 Matrix 5000s on 208v power with external XL battery packs, plus a bunch of other UPSes in our NOC. We have a generator with an automatic transfer switch. Last week we had a power outage of ab...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
721 0 2
Latest Reply: Anonymous user

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JohnsIsland_apc
/html/rank_icons/Lieutenant_JG.png JohnsIsland_apc

SUM3000RMXL2U susceptible to dropping load during a self test?

Hello, I am wondering of the SUM3000RMXL2U is susceptible to dropping the load during a self-test, like a SmartUps beginning with SU? I am guessing since it's not a SUA, it is possible, but would like ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
572 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Smart UPS 2000 Rack Mounts ---- Available Runtime has Been Exceeded

These messages have been showing up in the SYSLOG and being "WALL'd" to folks online ever since the rackmount UPS units have been installed. Has anyone seen this before and know how to resolve? "Availa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1263 0 13
Latest Reply: Anonymous user

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tireland_apc
/html/rank_icons/Crewman.png tireland_apc

Multiple Powerchute Client PCs to one SU2200XL with Network Management...

How can I connect 3 server PCs as Powerchute clients of my SU2200XL with Network Management Card? I currently have one server connected to the DB9 data port of the UPS. Is their a way to this with Ethe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
908 0 6
Latest Reply: tireland_apc

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Anonymous user
Anonymous user

Smart-UPS RT 10000 XL Email Notification problem

Having a problem with our UPS. On Sunday it began sending notification emails every 2 minutes. Serial # : BA0911007318 Device Ser #: IS0911003251 Date: 02/07/2010 Time: 00:19:51 Code: 0x0106 Critical -...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
974 0 2
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Dual cables DATA/USB ?

Hello, I use a Back-Ups RS 500 which is fed on two servers (Windows Server 2003 & an ubuntu server). I installed the PowerChute software on the Windows server. How to communicate to any server linu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
541 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

A question regarding proper selection

I recently had yet another power failure, of which we have a number, at home and BOTH current UPS systems failed. One ran for perhaps 30 seconds, the other not at all. They are 2 years or so old and bo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
846 0 3
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

SUA1500RM2U problem

I have a SUA1500RM2U that is not coming on. I replaced batteries in it, the fan is running, but when I push the button to turn on nothing. Is this unit bad? Should I RMA this unit. The serial # isAS084...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
851 0 5
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Symmetra RM 6000

Hello, We have a Symmetra RM 6000 which is showing various errors and also a 'Beep Beep' sounds every few seconds. The error logs indicate that the number of batteries has decreased as well as the numb...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
709 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Network Management Card question

I have 6 UPS's with AP9617 management cards installed and configured. When you bring up the URL to each card it allows me to shut down and restart the UPS's. Is there a card, software or APC solution t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
701 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

UPS's shutting down when power loss, and not returning on

I have a customer that has told me that at least 2 of his UPS's that were on battery due to power outage, ran down the battery and shut off. Now, when they do shut off, aren't they suppose to come back...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
642 0 3
Latest Reply: BillP

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