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MarkGinger_apc

Lieutenant

‎2024-01-31

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MarkGinger_apc

Matrix 5000 - 0.00 Voltage In/Out

Hi Guys,Looking for some ideas with a Matrix 5000 that says 0.00 V in/out. The unit is set to 240V, is getting 242V in. It powers on but a relay is cl...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

771 0 1

2021-06-30 04:29 AM

MarkGinger_apc

Internal fault on a 3kva 2u ups

We are getting an error on our dla3000rm2u "failed internal test". This is coming throug the snmp management card. We've tried to brain dead, reset, d...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1577 0 4

2021-06-29 11:53 PM

MarkGinger_apc

Symmetra Power Outage - Charging Issue

Our Symmetra experienced a power event last night, after the power cam back, we received a notice:- failed self test- pm failure- batt charger faultIs...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

568 0 1

2021-06-29 11:51 PM

MarkGinger_apc

SU2200RM3U - Proper output voltage while on batteries

What is the tolerable output voltage on a SU2200RM3U? On one of my units I am getting 72V output when the unit operates on batteries. Can someone plea...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1655 0 7

2021-06-29 11:44 PM

MarkGinger_apc

While on Battery BE550G Ideal voltage

We have 30x BE550G's operating in our office, we had a power event recently and the units went on batteries as they were supposed to. Some of the syst...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum

1190 0 3

2021-06-29 08:31 AM

MarkGinger_apc

Matrix with AP9606 - Error - UPS Not Supported by this application

We've replaced our Matrix 5000 (original died) and moved our AP9606 to the new Matrix. When we try to access the Matrix through the SNMP Interface we ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

953 0 5

2021-06-29 08:07 AM

MarkGinger_apc

SNMP Resets @4min on a 2.2kva

Installed a good working AP9619 into a 2200 XL, the card reset every 5 minutes. Tried two different ones, same result. The cards work perfectly in oth...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1112 0 8

2021-06-29 05:35 AM

MarkGinger_apc

Symmetra 16kva - MIM install causes blank screen and bypass

We recently acquired a new SYMIM5 for our 16kva Symmetra. When we install the new MIM the system goes into bypass and the screen becomes blank. There ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

894 0 3

2021-06-29 04:44 AM

MarkGinger_apc

MX3000 - Lost Password - How to reset

Hi,We have an old MX3000 in storage that we were trying to bring back to life. It was working perfectly a few years ago. We borrowed one of the SmartC...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1123 0 5

2021-06-29 04:43 AM

MarkGinger_apc

SURTD5000XLT - Broken

Hey Guys,I tripped on the way to replacing a battery pack on our SURTD5000XLT and cracked the front control panel plastic and the bigger unit plastic....

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

903 0 5

2021-06-29 12:14 AM

MarkGinger_apc

SU3000RM3U - Full charge Issue

Hey Guys,Any ideas as to why a SU3000RM3U wouldn't charge above 85%? Charge level was measured by AP9617/Powerchute and the lights on the front.- Chan...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1136 0 5

2021-06-28 11:59 PM

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