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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Output Power is turned off due to an overload

Hi, I have a Smart UPS 3000 (with a 6 month new battery) that last night shut down its output causing all servers connected to it to shut down. Here is what is in the logs at the time the UPS shut down...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3106 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Can't console into SUA2200I using 940-0024E serial cable. Please help!

Hi, I'm a solider currently deployed in Afghanistan and I have a SUA2200I UPS which has an AVR problem where if it has to boost/trim the voltage it cuts the output to the connected devices and all LEDs...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1219 0 4
Latest Reply: BillP

Solved
connie.cook_apc
/html/rank_icons/Ensign.png connie.cook_apc

Smart-UPS RT 6000 XL Web Interface and Notification issues

We have a Smart-UPS RT 6000 XL and use the Integrated Sensor to monitor our server room temperature. Yesterday, it began reading the temperature incorrectly. The server room temperature stays at 70* - ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2866 0 12
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SURT10000XLI on 3 Phase Input

Dear all, I am in a confusion whether to provide 3 phase or single phase input to a newly bought APC-SURT10000XLI. In 3 phase scenario if one of the phase is not available, will it affect the UPS funct...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
990 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

DC Imbalance fault on Smart-UPS 2200 Rack Mount

I have been informed via tech support that I have a DC imbalance fault with my SUA2200RM2U Smart-UPS 2200. The symptoms are all the left side LED lights are flashing ( 5 green Load, 2 amber AVR Trim &a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1646 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Matrix 5000 with Inverter?

HI, not sure if possible but here goes: We have a big APC Matrix 5000 UPS in out server room and would like to when power goes out for an extended time, plug the UPS into and inverter then into one of ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
516 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 1500 - continuously beeping on and off but no lights flashin...

Hi There, Our Smart-UPS 1500 is continuously beeping on and off but no lights are flashing. The lights on the front show: - Load bar far left has two out of five lights on - The on-line light is on (th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
896 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Smart-UPS 1500 External Battery Compatibility?

Hi, Not sure if this is the correct place to post this but here it goes. At work, we have an Smart-UPS 1500 but by the sounds of it the battery is on it way out. Now they have ordered a "Dell Tower Ext...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
626 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SUA1500 buzzing on one wall outlet, not on another - power problem?

Hi, Hoping this is the right place to look for help on this. I have a SUA1500 Smart UPS which I just started using. When used in the room with my computers it makes a loud buzzing sound whenever it is ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
639 0 1
Latest Reply: BillP

Solved
dario_ramos_apc
/html/rank_icons/Lieutenant_JG.png dario_ramos_apc

SMT/SMX COMMUNICATIONS

Hi As in the SUA, is it possible to communicate with the SMT UPSs using Hyper Terminal to gain access to some kind of PROG mode? Message was edited by: dario_ramos
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
813 0 1
Latest Reply: voidstar_apc

Solved
Anonymous user
Anonymous user

DOA 2200RM; Change batteries?

* Just purchased this unit on eBay with a no-DOA guarantee. * But the unit shows absolutely no sign of life. (It must have had life for seller to offer guarantee.) * Will new batteries be at risk if th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1087 0 4
Latest Reply: Anonymous user

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