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Smart UPS 1500 battery discharge problem
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
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Posted: 2021-06-2903:59 AM. Last Modified: 2024-03-1301:58 AM
Smart UPS 1500 battery discharge problem
Hello everyone, this is my very first post in APC forums.
I have recently purchased (last week) an APC Smart series UPS 1500VA.
What I have noticed and I am very concerned about is that when the battery is 100% charged and start the diagnostic test or unplug the Unit from the wall the battery drops dramatically in seconds. The first 5-6 seconds it drops to 78% and after 5-6 seconds more drops to 72%. After that it is droping linearly as it should do.
Edit: The load of the Unit is about 146Watts during the tests
Could you please tell me if it is a general issue or not? Have you seen that to your UPS as well? Do I need to go for an RMA?
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Posted: 2021-06-2903:59 AM. Last Modified: 2024-03-1301:58 AM
There is really no defined discharge % rate that I am aware of that would tell us for sure but I would say this is normal. If these %'s start to get worse and worse, you may want to contact tech support for your area but I wouldn't assume the battery or UPS is bad at this point.
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Posted: 2021-06-2903:59 AM. Last Modified: 2024-03-1301:58 AM
There is really no defined discharge % rate that I am aware of that would tell us for sure but I would say this is normal. If these %'s start to get worse and worse, you may want to contact tech support for your area but I wouldn't assume the battery or UPS is bad at this point.