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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

How can I view existing Notification Settings?

Hi, We're just setting up our NMC system and I'm working on getting email notifications working. We have two email addresses that we want to get emails. One that should get emails for Warning & C...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1969 0 3
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

Errors "Managed PC shutdown not provided" and "APC UPS Service not run...

I see the error messages "Managed PC shutdown not provided" and "APC UPS Service not running". If I run a Self-test, the unit passes. I have a Back-UPS ES 750. I use PowerChute Personal Edition 3.0.2. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4551 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

PCNS 4.1 (vApp VM or Windows) Won't Shutdown vCenter VM

I've been struggling with getting PCNS 4.1 to successfully shut down our virtual infrastructure when a threshold has been reached. We have 3 hosts with vSphere 5.1 (Not Clustered/HA) running off of 1 S...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1868 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

How to determine NMC Card version

Hi I want to know how does onl knwo what NMC card version is installed? NMC1 or NMC2? I have a SmartUPS 3000 XHV (yeah, an old one but works rock solid) Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3765 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Powerchute Personal 3.0.2 Energy Cost Rate

I am using a BX1500G Does the Energy Cost Rate only reflect updates in cost when the system its connected to is on? Sometimes I work out of town for a few weeks and turn my system off while I am gone a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1377 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PowerChute Personal Edition

Why hasn't the PowerChute Personal Edition been maintained or updated since 2012?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2317 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SU3000RUMXL3U doesn't switch to battery when the power goes off

We have a SU3000RUMXL3U unit with two batteries. It's eight years old. One of the batteries was changed six years ago. All the LEDs in the front look normal. The load on the unit is only about 40%. The...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2267 0 9
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

[UPS Network Management] "Unknown:Unknown" Notifications

Hello everybody, I have a Galaxy 300 UPS inside the company where i work. I configure notifications by email concerning alerts and sometimes i receive this notification : Unknown:Unknown.... Where is t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
13261 0 19
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Lost the local network management interface-to-UPS communication

I have a UPS X1000 with a network management interface board. I'm getting messaged logged on the board and on the syslog server Lost the local network management interface-to-UPS communication. 0x0102 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1357 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Unable to upload user config file on AP9630/31

Does anyone know of a way to upload a user config file to an AP9630/31? I've tried - the web UI - this simply generates a page error in both IE9 and Chrome - downgrading the firmware from v5.1.7 to 5.1...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2272 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

can a defective server power supply damage a UPS battery?

I have a Dell PowerEdge 2900 with redundant power supplies. PS1 went bad, but we continued to use the server. Every two weeks, the Smart-UPS 1500 would drain down, and the battery could not be recharge...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
735 0 1
Latest Reply: BillP

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