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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

SUA1500RMI2U Smart UPS software questions

Hello. recently we bought a SUA1500RMI2U Smart UPS with AP9631 network management card. I went to the website to download software for it. But I couldn't find it in the dropdown list in support - downl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2659 0 6
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

Error downloading firmware for 9617

Hi, on support pages I select "Firmware Upgrades - UPS Network Management Card" from drop down field. I then click on "download" for "Network Management Card v3.7.2 Firmware for Smart-UPS with AP9617/8...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1562 0 3
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Email Alert setup in AP9617 problems on accounts like GMAIL,Outlook,th...

Hello,I have an UPS that it contains NMC AP9617 (NMC 1) & try to set it up for Email Alert notification,but always after initiate Test the answer is: Last Test Result:Test E-mail failed.I have thi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
680 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

Servers power back down after power restoral

I have a Smart-UPS RT 6000 / NMC AP9631 powering eight servers of various types, and PowerChute Network Shutdown version 4.1 on each server. I am using the "Runtime Exceeded" event to begin the shutdo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1044 0 2
Latest Reply: Anonymous user

Solved
markgca_apc
Crewman markgca_apc

Using a AP9631 - Question

i have a SMX1500RM2U Smart UPS and want to add a Network card to it. but i dont want to pay full price (its for a home office, and the cards are pretty pricey) there are many used cards on ebay, but ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3316 0 10
Latest Reply: markgca_apc

Solved
Anonymous user
Anonymous user

(9630) ESXi Hosts' Graceful Shutdown - 2 Hosts, Each on Own UPS

For some reason, I'm not able to process exactly how this should work. I started out with one ESXi 5.5 host on a SUA1000 communicating through a VMA appliance to a 9630 NMC. All has been great, and a c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
940 0 3
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

PowerChute support Hyper-V via USB connection

Hi all, I have a Hyper-V 2012 R2 server which is running a Window 2003 vm and connecting SUA 1500RMI 2U UPS via USB cable, now I would like to gracefully shutdown vm once power outage detected by UPS, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1224 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

AP9631 network Detection Problem

Hi, I ve got an AP9631 on a SUA3000RMI2U AP9631 has been obtained second hand, so unfortunately I don't have any special cables or software cd's..I have downloaded Device IP Configuration Utility, con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1271 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Number of Notifications After Initial Does Not Work

Smart-UPS RT 3000 XL v6.4.0 Last night, I set my emails to trigger every 15 minutes and stop at 5. Woke up to over 600 emails from my different UPS. I made a separate email recipient with just my acc...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3238 0 8
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

powerchute initiating shutdown when device connected

Hi, I have a server with 5 clients. I have a smart UPS 1500 and AP9207 interface expander. The AP9207 is connected to the UPS via a serial cable. The server is connected to the advanced port of the exp...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
935 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

How can I view existing Notification Settings?

Hi, We're just setting up our NMC system and I'm working on getting email notifications working. We have two email addresses that we want to get emails. One that should get emails for Warning & C...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1966 0 3
Latest Reply: BillP

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