Email Alert setup in AP9617 problems on accounts like GMAIL,Outlook,the other email services (SMTP)

Notifications

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

5060

196

117

112

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

Back to APC UPS Data Center & Enterprise Solutions Forum

555

Link copied. Please paste this link to share this article on your social media post.

Hello,

I have an UPS that it contains NMC AP9617 (NMC 1) & try to set it up for Email Alert notification,but always after initiate Test the answer is:

Last Test Result:Test E-mail failed.

I have this issue on AP9630 (NMC 2), recently update its firmware but the issue is remain.

Even check this instruction : http://www.apc.com/us/en/faqs/FA164769/

but the result is always : the snmp error,or the Email Failed.

whats the problem?!

Replies 0

To The Top!

Email Alert setup in AP9617 problems on accounts like GMAIL,Outlook,the other email services (SMTP)

Email Alert setup in AP9617 problems on accounts like GMAIL,Outlook,the other email services (SMTP)

This is a heading