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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Alfred_E_Neumann
Alfred_E_Neumann

AP7921B Firmware upgrade failed --- The Application Was Not Able to ...

I tried to update the firmware to the latest version Network Management Card v7.1.3 RPDU 2G Firmware Executable form January 09 2024 and it failed. I ended in this state. Every help is welcome. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
907 0 3
Latest Reply: drhex

mike-s123
Crewman mike-s123

Error in powernet455.mib

The latest? PowerNet-MIB (powernet455.mib, Created: Saturday, October, 26, 2024) has an error. Line 21: >ERROR: Nested EXP tags are NOT allowed! this causes failure with net-snmp, and probably other...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
469 0 0

2025-01-10

Solved
DMB
DMB

Expired standard plan

Hello, we received an email about the expiration of the standard plan. I would like to make sure what is included in the standard plan and what will be lost when it fully expires. So far I have been ab...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
619 0 1
Latest Reply: Teken

MMIS
MMIS

Prices stored in Power Chute Personal Edition are reset daily

I have an APC Back UPS PRO UPS 900VA. The supplied software “Power Chute Personal Edition” has an option to enter the price per KWH under “Energy consumption”. This also works for itself. A correct pri...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
359 0 0

2025-01-10

KANGABAILEY
KANGABAILEY

Schneider Context RL 5000E Photovotaic Grid tie Inverter requiresa fir...

The Inverter is in a countdown loop and will not synch in to provided DC to AC conversion.The issue is that it is intermittent and wil reverter to normal for a number of days then drop of and back to t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
394 0 0

2025-01-09

Solved
FBL
FBL

AP9631 vs successor AP9641

Hello all, maybe there is a second for that issue. It's about the successor to AP9631. AP9631 has been discontinued. Question: Is the successor AP9641 1:1 compatible with AP9631?. Many thanks for an an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1196 0 1
Latest Reply: Teken

JJ_RottenRobbie
JJ_RottenRobbie

New Battery Needed?

I am reaching out because our device keeps making a very loud beeping noise. I believe we need a new battery for the device. How can I get one ordered?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
342 0 1
Latest Reply: Teken

ddspell
ddspell

Help with Power Schematic Acronyms/Labels

I'm reviewing some documentation that was created years ago. There are some acronyms on a power schematic that I'm unsure what they are. Please confirm or correct the following: EHA - ELA - EMAC - ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
392 0 0

2025-01-08

Tun_omo
Tun_omo

APC SMX3000LV Smart-UPS show Low Input Voltage

Dear Support, Happy new year, we really cannot tell why our SMX3000LV Brand new isn't serving as expected. Its show low Input voltage and fluctuates between the AC and DC frequently. We have attached...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
457 0 0

2025-01-08

gnguyen
gnguyen

Get alert "Internal pack, cartridge 1 is not installed." even after re...

Hello, We received an alert to replace the batteries in a Smart-UPS SRT 6000. We installed the new batteries but it shows batteries are disconnected and the webgui shows the alert " Internal pack, c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
508 0 1
Latest Reply: Teken

jacobwilliamroy
jacobwilliamroy

What timezone do I pick?

I am configuring a SMT3000RM2UC UPS and I'm trying to set the timezone. I am on EST. All I'm seeing for timezone options are a list of cities, none of which I am in. What one do I pick so the time is c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
353 0 1
Latest Reply: Teken

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