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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PCBESETUP on 2012r2 "this app can`t run on your pc"

Hello together, it seems that I am having a big peace of wood in front of my head. I am not able to install Powerchute on some physical 2012r2.I installed Java, but didn`t help, run pcbesetup.exe as Ad...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1386 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS Password requirements

Currently in the process of adding the ability to change the passwords of UPS's through our Network management system, but I couldn't find anywhere that states the password requirements of the admin us...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2198 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

APC Back UPS 1400 USB + Powerchute Bussiness 9.11

Hi, can work this BackUPS 1400 via USB with Powerchute Bussiness 9.11? When I install agent detects UPS model, but Console admin can´t configure any device: both services APC PBE agent and server are...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
710 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

AP9617/network shutdown utility, how can I stage computer shutdowns?

Hey all, so one thing I'm having trouble finding, perhaps I need to install the actual powerchute software, I basically have two servers running, one critial, one not so much, and to extend runtime, I ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
869 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PCNS_4.1; PowerChute cannot locate the vCenter Server VM in the Invent...

We just installed a new SRT5kRMXLT UPS. We have 5 ESXi servers connected to the unit. I installed PowerChute 4.1 Network Shutdown VM to manage shutting down the VM's, and then the ESXi host as well. Du...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2191 0 4
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Windows 10 Pro & incorrect UPS status in taskbar

I have an SMT2200 attached via USB to a PC that just had Windows 10 Pro installed on it. This is a fresh install of Windows. Windows Device Manager correctly "sees" the UPS and identifies it as "HID U...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3253 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

The Application Is Incompatible With This APC OS

Dear Support, I am unable to login web console. Please find the below details The Application Is Incompatible With This APC OS You are attempting to access a Schneider device.The application you are t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5473 0 9
Latest Reply: BillP

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Anonymous user
Anonymous user

SUA1500RMI2U Smart UPS software questions

Hello. recently we bought a SUA1500RMI2U Smart UPS with AP9631 network management card. I went to the website to download software for it. But I couldn't find it in the dropdown list in support - downl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2429 0 6
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Error downloading firmware for 9617

Hi, on support pages I select "Firmware Upgrades - UPS Network Management Card" from drop down field. I then click on "download" for "Network Management Card v3.7.2 Firmware for Smart-UPS with AP9617/8...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1388 0 3
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Email Alert setup in AP9617 problems on accounts like GMAIL,Outlook,th...

Hello,I have an UPS that it contains NMC AP9617 (NMC 1) & try to set it up for Email Alert notification,but always after initiate Test the answer is: Last Test Result:Test E-mail failed.I have thi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
632 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

Servers power back down after power restoral

I have a Smart-UPS RT 6000 / NMC AP9631 powering eight servers of various types, and PowerChute Network Shutdown version 4.1 on each server. I am using the "Runtime Exceeded" event to begin the shutdo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
954 0 2
Latest Reply: Anonymous user

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