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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Another Remote Power Off/ON Question

After reading through many posts, I'm not 100% confident I've found a valid answer. I have (2) SPC SMART UPS 3000 units. I would like to be able to remotely poweroff and poweron the UPS themselves. My ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1911 0 7
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Broken ribbon cable in a sua3000rmxl3

I have a broken ribbon cable in a sua3000rmxl3 going to the dash and when you click on test or turn it on you hear it running but don't see lights, how do I fix it do I replace it somehow and if so ple...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
600 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Smart-UPS 1000XL Replacement Batteries

I've got two of these that need replacement batteries, which seems to be cartridge RBC7 and the genuine APC batteries are rather on the expensive side being around $180 each. I've heard some good thing...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
501 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

MX5000 Comm Link to USB Port on Server?

Is it possible to create a comm link from a MX5000 to a modern server using a RS232 to USB conversion cable and the PowerChute software? Will that work? Thanks!
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1040 0 5
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

APC AP9210 Password Recovery

I have recently purchased an APC AP9210 from eBay and understand that in order to retrieve my default password, I need to provide the serial number for my unit. The serial number for my unit is WA98310...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2085 0 8
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Self-test turns output power off

Hello!We have 2 Smart-UPS 3000RM's with AP9618 management cards. Systems are set up so that every 2 weeks they make a self test. Last month one of the UPS's started to cause trouble. It initiated self-...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1694 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Frequency output on SURT10000RMXLI

Hello,I am trying to better understand the reason for having the option to select between +/- 0.1 and +/- 3 Hz for output frequency.Currently our UPS is set to auto and is powering our server Rack. The...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1736 0 3
Latest Reply: BillP

Solved
JohnsIsland_apc
/html/rank_icons/Lieutenant_JG.png JohnsIsland_apc

AP9631 repeated login requests and multiple sessions created for one u...

Hello! I updated the F/W in a bunch of Ap9631/AP9630 in SMX1500RM2U (and others) to 6.4.6 from 6.4. Since then I have noticed while using Chrome Version 56.0.2924.87, I am asked to login in frequentl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
603 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Powerchute software

Hi Guys, I have attached my UPS to a server via USB. The powerchute profile setting up didnt go great but I got the email alerts working on the device it self to office 365. I get an APC message when...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
904 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SURTD3000RMXLT3U Discharged Battery, Runtime remaining 11 Sec's, Batte...

Hello,Our Smart-UPS RT 3000 is having issues since we initiated a "Runtime Calibration". The UPS was fine beforehand. It now states a runtime of 11 seconds with 100% battery capacity. The battery capi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
969 0 3
Latest Reply: BillP

Solved
bimmerdriver
/html/rank_icons/Lieutenant_JG.png bimmerdriver

Need advice for configuring PowerChute Network Shutdown on NMC and Cli...

I have an SMT1000 and an AP9630. I'm using it primarily to allow graceful shutdown of some computers in the event of a power failure and secondarily to keep a couple of the computers and networking equ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
9012 0 11
Latest Reply: bimmerdriver

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