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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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raz23_apc
raz23_apc

The battery power is too low to support the load issue

Hello, I've recently installed a UPS in the same room with two other UPS's. We installed a new outlet for the new one and after we plugged it in, one of our other UPS's started spitting out e...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1410 0 1
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

Smart-UPS RT 6000 RM XL inverter failure, what to do next?

Having an issue identifying a failure on our Smart-UPS RT 6000 RM XL. This error has occurred two times in the past two weeks. The basic scenario is we walk into the office in the morning and find all ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2170 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart UPS 3000 w/9630 will SNMP outlet control events be logged?

We had a SmartUPS 3000 drop load. The log indicated that the outlet groups were powered off and back on, but noone was logged onto the device, either cmd line or web. If an SNMP write toggles the out...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
830 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

6 Second Battery Backup

Good afternoon APC Community,Our Smart-UPS 1000 XL provided 6 seconds of backup to a server prior to shutting it down during a power failure yesterday. The "Last Battery Replacement Date" was November...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
949 0 1
Latest Reply: BillP

BillP
Administrator BillP Administrator

WARNING - APC MXA103 manufacturing defect - FIRE HAZARD

There appears to be a manufacturing defect in the APC MXA103 cord connected PDU. Due to a wiring error the pair of outlets nearest the cord are not protected by a 20a breaker as designed. This can le...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
758 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

UPS shows no output on SURT10000XLT, but equipment has power?

Hello,Has anyone seen this type of behavior on a UPS before? The equipment is powered, but when customer looks at it through software, it reads 0 VA, and 0 amps. Also, the customer has 2-3 servers hook...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
582 0 1
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

can use surt5000xli and surt6000xli in Parallel

dear All,we have issue have customer need to share load bet surt5000xli and surt6000xli ,i.e if one UPS have any fault load still supply form another UPScan done this issue or not
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
747 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart UPS 3000 RMXL - Inverter Fault error

Hello,Just wanted to get some advice here regarding one of my Smart UPS 3000 RMXL units.Last weekend, I started receiving email notifications (good, notifications are working) that UPS1 is in bypass mo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4561 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

smart ups 2200 rm xl

hi all i have and old smartups 2200rm xlmodel SUA2200RMXLIi change battery with new onecharged for 100 and do runtime calibration with 20% load it's just work for 6 min i remove the load just put one ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1951 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

The battery is not installed properly

Why two "not installed" "already installed" alarms occur frequently. The UPS is Smart-UPS 3000 RM with AP9630 card. It sounds the battery is new and from APC. The product detail as belo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2794 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart UPS RT 6000 + additional battery

Hi everyone,I have a Smart UPS RT 6000 and recently I bought an additional battery for it.I connect the battery to the UPS but I think that it is not working yet, because for example the UPS was still ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1160 0 3
Latest Reply: BillP

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