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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
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APC 2200XL RM Photo?

We had a fan go bad in our Smart-UPS 2200XL rack-mount UPS (part number SUA2200RMXL3U). We have the network card and extended battery pack, so we wanted to get it working again, because none of those p...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1498 0 8
Latest Reply: Terry_Kennedy_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Symmetra 40K (SYCF40KF) - Internal Temperature 100F

Hi, Our Symmetra 40K has an Internal Temp alert of a little over 100F. I checked all the batteries and they seem ok. Is it possible this is coming from a different place in the unit?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
802 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS RT 15000 RM XL - At leats one faulty battery exists

I have a APC SMart-UPS RT 15000 RM XL installed in my Server room. In total I have 5 battery packs. Can you please advise me how to find out which of the battery is actually faulty. I have been gettin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2277 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 1500 shorting help!

Hello! I've got an Smart-UPS 1500 that has worked fine for several years, until now. I went on vacation and it was working fine, when I came back my server room smelled like acid, the batteries wer...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
943 0 2
Latest Reply: Anonymous user

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MarkC_apc
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APC UPS SC450RM1U - any surge protection?

Anyone know if this model ups provides any significant surge protection (in addition to backup power)?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2947 0 10
Latest Reply: MarkC_apc

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SRT10KXLI BY PASS PROBLEM

Hi All, Mains voltage occurs due to the error, the device goes into bypass. But When the mains voltage returns to normal; SRT10KXLI is not change on-line with automatically, For on-line mode i need man...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1444 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Detected an unauthorized user attempting to access the Control Console...

Hello, We are getting alerts "Detected an unauthorized user attempting to access the Control Console interface" on some of our UPS. We have been working with one of our teams that uses a discovery tool...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1662 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SMART-UPS not holding a charge

I'm not a technically knowledgeable person, so please bear with me and my questions. I have this model: APC Smart-UPS 1500VA USB - UPS - 1500 VA - external - UPS battery lead acid - 8 output connector(...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4552 0 7
Latest Reply: Terry_Kennedy_apc

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BillP
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AP9619 NMC - "Environment" tab missing and AP9512THBLK probe not detec...

Hello All, This is my first post to this forum. Had updated firmware for the AP9619 from ver 2.5 to ver 3.7.2. The "Environment" tab is missing from the webui as well as the text-based ui (pls see scre...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1658 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 1500 - UPS: On battery power in response to distorted input.

Our Smart-UPS 1500 gave an error "UPS: On battery power in response to distorted input." Here's the data log for the device. The error happened around 8:15am: 2fumToXg2HQjWHHKICor0g%3D%3D&Rest-Api-...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4602 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS RT 3000 XL with rapid change and low voltage?

I am not sure why this is happening??? Data Center in a shop environment. Every couple of weeks I get a ton of emails from one of my 3000's that it has switched to battery power for this: "On battery ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3378 0 1
Latest Reply: BillP

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