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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Updrade AP9617 to AP9631 then SY-PX80 won't start/go online

We have a Symmetra PX-80 that came equipped with the AP9617, the LCD shows it as Model #: AP9215RM, Revs:HW=b3, FW=0014. When we shut the system down and upgrade the AP9617 to the AP9631 (for environm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2582 0 11
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

AP9630 v6.2.1 does not have internet connectivity but LAN works?

Hello, I have an AP9630 network card for my Smart-UPS, currently running firmware v6.2.1. I recently upgraded from v5.x.x in an effort to resolve this problem however it appears this did not resolve th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2975 0 17
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

PCNS sends signal to turn off UPS (SURTD3000RMXLT3U) but UPS never tur...

We have a Smart-UPS (SURTD3000RMXLT3U) with an installed NMC (ap9617). We have one ESXi host with a Vcenter Server appliance, a vSphere Management Assistant VM with PowerChute Network Shutdown 4.0.0 Bu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5244 0 4
Latest Reply: Anonymous user

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BillP
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No UPS found / MC AP 9617 is inserted to Triple Chassis AP9604Sa for ...

Hello I have UPS Silcon DP3040E with Triple Chassis AP9604Sa. There inserted card AP 9617 with last firmware dp3e v.3.7.2. Ufrotunately I have warning that UPS not found and Lost communication to UPS. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1699 0 2
Latest Reply: BillP

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Anonymous user
Anonymous user

System: Set Daylight Saving Time.

I have a problem with UPS starting to sent mails with the subject “System: Set Daylight Saving Time.” This has never been a problem before. I have set the DST to Manuel with the following specs: Star...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2891 0 4
Latest Reply: BillP

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Anonymous user
Anonymous user

Serial console connection ...

Sorry to dredge up an old topic, but I can't connect an SUA5000 via serial to a Dell PowerEdge 2970. I've tried using the bundled 2099 cable (TIP to D9) as well as the RJ-45 - Serial cable. Both do t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2173 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Receiving "The Application Was Not Able to Load." message after firmwa...

Hello, I was attempting to upgrade the firmware on one of our web cards from v6.1.1 to v6.2.0 using the firmware upgrade utility. I can still get to the web interface, but am now receiving an error sta...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
10191 0 13
Latest Reply: voidstar_apc

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Anonymous user
Anonymous user

is it possible to use gmail as SMTP server in powerchute 9?

Trying to setup notification for multiple sites and would like to use Gmail as an smtp server
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
889 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

PCNS and NMC configuration

Hello, I appreciate some help since I cann't move on... I have read a lot of documentation including great article from Steve Jenkins's blog (HowTo: Configure Low Battery Duration and PCNS to Shut Down...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1396 0 4
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

AP9630 NMC network issues

I have my NMC set up from the console session using Putty, it has the proper IP, subnet mask, and gateway for our network. I also have it on the same subnet as my computer. I have gone through the sett...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1827 0 3
Latest Reply: BillP

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Anonymous user
Anonymous user

Newly deployed PCNS OVF cannot authenticate to ESXi host

Hello, I have deployed the PCNS OVF to a VMWare ESXi 5.5 host. During the setup wizard, it had no complaints but now complains that it cannot talk to the ESXi host. When I try to change the password, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1561 0 3
Latest Reply: BillP

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