Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively.Register now to secure your spot!
Upgraded to Powerchute BE 9.1.1.604,old version unistalled but still monitoring server??
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-0812:19 AM. Last Modified: 2024-02-2911:14 PM
Upgraded to Powerchute BE 9.1.1.604,old version unistalled but still monitoring server??
Yesterday I uninstalled the Business edition Agent and Server thats shipped with the Smart-UPS X 1000 in 2012.
Server is 2008 R2 SP1.
I then installed the BE version 9.1.1.604 Server and Agent. I configured the software with the settings I required and provided a destination email address and originating email address which were different to the old version. I did not configure old version and could not log in to the software. Hence the uninstall and new install/upgrade
After a power out event overnight I discover that the old settings are being used on the server. No alerts were sent to the new settings I created yesterday and instead alerts were sent to the old settings. There is nothing common between the old settings and new.
I cannot find where those settings are, or if there is some software still on the server that is running and monitoring the UPS.
Can anyone advise what steps I can take to locate and remove these old settings please?
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-0812:19 AM. Last Modified: 2024-02-2911:14 PM
Hi,
If you are only running the PowerChute Agent on 1 system then uninstall the PowerChute Server and configure the e-mail from the Agent web interface https:// :6547 All fo the setting will be stored in the agent folder - m11.cfg You do not need the Server and Console for a single Agent.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-0812:19 AM. Last Modified: 2024-02-2911:14 PM
Hi,
If you are only running the PowerChute Agent on 1 system then uninstall the PowerChute Server and configure the e-mail from the Agent web interface https:// :6547 All fo the setting will be stored in the agent folder - m11.cfg You do not need the Server and Console for a single Agent.