Upgraded to Powerchute BE 9.1.1.604,old version unistalled but still monitoring server??

[BillP]

This question was originally posted by Hotmix on APC forums on 5/1/2015

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Yesterday I uninstalled the Business edition Agent and Server thats shipped with the Smart-UPS X 1000 in 2012.

Server is 2008 R2 SP1.

I then installed the BE version 9.1.1.604 Server and Agent. I configured the software with the settings I required and provided a destination email address and originating email address which were different to the old version. I did not configure old version and could not log in to the software. Hence the uninstall and new install/upgrade

After a power out event overnight I discover that the old settings are being used on the server. No alerts were sent to the new settings I created yesterday and instead alerts were sent to the old settings. There is nothing common between the old settings and new.

I cannot find where those settings are, or if there is some software still on the server that is running and monitoring the UPS.

Can anyone advise what steps I can take to locate and remove these old settings please?

Thank you HMG.

[BillP · Accepted solution]

This reply was originally posted by Bill on APC forums on 5/1/2015

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Hi,

If you are only running the PowerChute Agent on 1 system then uninstall the PowerChute Server and configure the e-mail from the Agent web interface https:// :6547 All fo the setting will be stored in the agent folder - m11.cfg You do not need the Server and Console for a single Agent.