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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

PowerChute Network Shutdown + Battery Threshold

Hello, I was wondering where I can configure the battery limit before PowerChute sends out the signal for the servers to be shutdown. for example, say I want to have the servers shut down after the ups...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1182 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

UPS is not powering off, after shutdown event

Dear All, I have the next problem. I have a licensed vmware ESXI 6.5. There i have installed virtual appliance PCNS. Startup/Shutdown VM's is configured on esxi host My Ups is : APC Smart Ups 2200(SMT2...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1210 0 8
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Problem install Powerchute personal edition 3.0.2 on W10 X64

Hello, Trying to install the software on a fresh PC on Windows 10 X64 (I was using it on a Win7 X64 PC for years and everything was fine). Install stops with an error (see attached image). Is someone h...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1287 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Problem install Powerchute personal edition 3.0.2 on W10 X64

Hello, Trying to install the software on a fresh PC on Windows 10 X64 (I was using it on a Win7 X64 PC for years and everything was fine). Install stops with an error (see attached image). Is someone h...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1506 0 3
Latest Reply: BillP

Solved
Benji_apc
/html/rank_icons/Ensign.png Benji_apc

Uploading config with ftp - Ignoring new SMTP server

We have a bunch of AP9630 devices with firmware 6.4.0. After uploading a new configuration mail everything seemed well at first.According to the documentation the NMC2 will restart itself automatically...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1197 0 2
Latest Reply: Benji_apc

Solved
Anonymous user
Anonymous user

PowerChute is not Receiving Data from the Network Management Card

I want to preface this by saying that I've never worked with any APC products or even a Linux OS prior to the last few weeks, and I'm a little in over my head I'm trying to install PowerChute Network S...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
13417 0 12
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute Business Edition not supporting multiple ESXi hosts under s...

Hi Support, I have the following UPS connecting to my 3 ESXi hosts under the same vCenter cluster (refer attachment). I was told by my region Schneider Electric support that my UPS model is not suppo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1628 0 3
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

FYI: AOS v6.5.0/app v6.5.0 available for Smart-UPS, Symmetra 1/3ph, an...

Hello everyone, Applicable to AP9630, AP9631, or AP9635 UPS Network Management Card 2 users - or any users with a UPS/other device that contains an embedded version of these cards, such as Smart-UPS On...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
750 0 0

2021-07-09

Solved
torchedya_apc
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Symmetra LX 8000 RM Event Logs

I am trying to figure out where the Event logs are logged on a Symmetra LX 8000 RM with an AP9631 Network Card. We had an event that did not capture why the UPS went on battery. Are the logs captured a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
971 0 1
Latest Reply: B-DoubleE_apc

Solved
Anonymous user
Anonymous user

AP9630 and SMX3000HV

Good Day, Installed an AP9630 management card into a SMX3000HV. On login to interface, it states NO UPS FOUND Firmware is 6.5.6 which from what I can see, is compatible. Any help appreciated. Thank ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1251 0 6
Latest Reply: Anonymous user

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Firewall Requirements for AOS Firmware Upgrade Tool

We wanted to use the AOS_6.7.2_Upgrade_Tool to push out config changes and upgrade firmware on our SmartUPS using the AP9631 management cards. We created a firewall rule for FTP but realized it's using...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
474 0 0

2021-07-09

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