AP5717 flashing screen on power up

[Anonymous user]

Hi there,

I have an AP5717 rack mounted console in one of the data centres I look after, if I power it up it flashes through red/blue/green and a message saying "BURN IN 11:05:30" so I cannot get it to respond to anything.

Any help appreciated.

Thanks,

Keith.

[BillP]

Hi Keith,

Can you try removing power from the unit and re-applying power to see if it goes away? I've done that before to get out of this mode.

Alternatively, here are some notes I had on how burn-in mode is used by the factory and how to enable/disable it.

[BillP]

Dear angela ,

                   i have a question about srt 5krmxli ups, ups is off and no error is accrued in event log.

                  log is attached it is second time the ups is off why they are miss behave kindly tell me the solution .

                  ups firmware is up grated (4.1)

thanks

sher afzal

apc engineer

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[BillP · Accepted solution]

Afzal - kindly start a new thread/discussion as your question has nothing to do with the original poster's query.