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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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mf-support_apc
/html/rank_icons/Crewman.png mf-support_apc

SRV1KI requires flash...?

Hi Installed APC USV SRV1KI 1000 VA / 800 W yesterday. Today I want to configure shutdown and mgnt...in the HTML I read something about requirement Adobe Flash Player...? In 2021...not really, don't it...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4046 0 5
Latest Reply: evrenyeni

mike11
mike11

SRT3000XLI Output Overload and Bypass Behavior

Hi, we're occasionally getting the following error on the controller of a Smart-UPS On-Line, model SRT3000XLI: "Output Overload. Backup Not Available". Underneath the message where it shows the operati...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3816 0 3
Latest Reply: TonKei

Solved
Anonymous user
Anonymous user

" power sys error -02000 " in APC UPS SRT5KLXI NEW

Hello my APC UPS SRT5KLXI start wiht error code 02000 (power sys error -02000) i do everything and nothing yet. here some clue and help logs. Need help as possible as soon Logs: 02/07/2017 15:05:19 De...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8548 0 15
Latest Reply: Joseph2

bernd_apc
/html/rank_icons/Ensign.png bernd_apc

SRT 3000: confused with the shutdown procedure

Hi,we have a SRT 3000 to power our two-node HA-Cluster.My idea of shutdown is:Power gone - wait 10 minutes - start to shutdown the cluster - wait 15 minutes (shutdown of 20 virtual machines may last a ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4050 0 5
Latest Reply: bernd_apc

elmoe
/html/rank_icons/Crewman.png elmoe

AP9630 NMC2 not responsive after firmware update attempt

Hi, We attempted to update both our NMC2 cards to the latest firmware. This is what was used: https://download.schneider-electric.com/files?p_Doc_Ref=APC_SUMX_694_EN&p_enDocType=Firmware&p_Fil...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2253 0 4
Latest Reply: elmoe

RandyW
RandyW

High Battery Temperature and Output Relay Critical (in Closed) Alarms

We have a Symmetra LX 16000 which has alarmed with a Battery 2: High Temperature alarm. Within a second it also generated a fault on the integrated Environmental Monitor Output Relay (Int Relay at Int...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1168 2 0

2022-02-11

MichalD
MichalD

nAP8653 - Connectivity issue

Hello, We have AP8653 which had connectivity issues. In log we get:Rack PDU 1: NMC CAN bus off.Rack PDU 1: NMC CAN bus off cleared.Rack PDU 1: Component communications lost with Outlet Board 3 Meter. P...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1746 0 2
Latest Reply: MichalD

Solved
erpo12
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Error registering with the Network Management Card(s).

I use Win10 and PowerChute Network Shutdown SW v.4.4. It requires password and passphrase strength.So, I cannot give apc apc as user and password. I created an administrator user blabla Eric!123 in My ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5036 1 5
Latest Reply: erpo12

ChrisG22
ChrisG22

All 4 power modules in "Off and Ok" status.

We are stuck in bypass mode because all 4 of our power modules are currently in "off and ok" status. We have tried to remove and replace each power module. The system shows "qty decreased" and "qty i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1104 0 1
Latest Reply: APC_Matt

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Serial communication to APC Smart UPS SMX3000RMHV2U

Hi, I am trying to establish a serial communication to APC Smart UPS model : SMX3000RMHV2U by using the included serial cable. I used the following parameters from "Checking UPS Communications on Wind...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7961 0 4
Latest Reply: huyhuynh

Spardha
/html/rank_icons/Crewman.png Spardha

AP4423 Possible open fuse Source A

Hi, We had a power surge a few days ago and now I cannot clear this issue on the AP4423. Source A is mains UK power and Source B is UPS power. I have removed the unit from the cab and plugged in else...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6419 0 8
Latest Reply: TonKei

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