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AP9630 Card - Missing Self Test Passed Notication Option after updating firmware
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Posted: 2022-04-2505:57 AM
AP9630 Card - Missing Self Test Passed Notication Option after updating firmware
Just updated my firmware on my 3 9630 cards to 7.0.4. My newer Smart Ups 1500 has the option for Informational Self Test Passed. My older Smart Ups have the same AP9630 cards and both of those are missing the Self Test Passed Notification option under Informational section. Any idea how to get them back?
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Posted: 2022-04-2608:16 AM
Hello,
Events that are not visible in the web interface are typically considered "clearing" events - they can only happen when another event happens first, such as a self-test passing event can only happen after a self test begins, or a UPS back online event can only happen after it goes to battery first. We have an article on how to access and configure clearing events here: https://www.apc.com/us/en/faqs/FA156104/
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Posted: 2022-04-2610:38 AM
I followed the instructions how to access the "now hidden" self test passed notification....the email notification was already checked...dont know why mmc card didnt send self test passed email as it was supposed to ...it was enabled and working before the firmware upgrade...and if i recall...worked once after the firmware upgrade...it stopped working when i shut down the Smart-Ups UPS and powered back on to have the 14 day self test happen on a monday morning vs a sunday afternoon...next self test wont happen until May 9....i went ahead and enabled the self test started notice so at least i know the test started...if for some reason the self test passed email notice doesnt work any more...as long as i dont get a self test failed soon after self test started...i will assume the test passed