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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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PA-WOODCHUCK
/html/rank_icons/Crewman.png PA-WOODCHUCK

Is my XS-1300LCD dead

Yep, it's 14 years or so old and started beeping but battery indicator shows 2 bars and sometimes no bars and has no bad battery indicator. Power it up and 4-5 seconds later shuts down. Batteries test...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
551 0 0

2023-01-23

chiller15
/html/rank_icons/Crewman.png chiller15

PCNS - Authenticated into vSphere but failed against individual hosts

I work in the education sector and we have a Smart-UPS RT 6000 RM XL, running using firmware revision 452.19.W. It is configured to connect into our VMware vSphere (6.7.0.53000) to perform automated sh...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
870 0 2
Latest Reply: chiller15

Solved
chiller15
/html/rank_icons/Crewman.png chiller15

PowerChute Plug-in 4.4.3 has failed

I have a Smart-UPS RT 6000 RM XL, which is connected to our vSphere environment (6.7.0.53000), but I get error logs in vSphere stating it cannot download the plugin: "The deployment of plug-in PowerChu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
947 0 2
Latest Reply: chiller15

SheldonDsouza
/html/rank_icons/Crewman.png SheldonDsouza

SSL/TLS Email: Test e-mail failed; SMTP configuration error

We are trying to configure 2 types of APC UPS in our environment: Smart-UPS RT 6000 RM XL Model Number:AP9631Serial Number:5A1142T00064Hardware Revision:05Name:aosVersion:v5.1.3 SMTP Server is set with...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4155 0 6
Latest Reply: JohnB58

Solved
Anonymous user
Anonymous user

Error message in events logs

What does "powerchute agent outlet turning off (by external entity)" mean? We arrived at work to see this server shut down, 5 others on various apc ups's were not. The error is difficult to find online...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3225 0 5
Latest Reply: marianpro

DJSFO
DJSFO

APC PRO1000/ BR1000G BATTERY REPLACEMENT

I have looked at over 12 videos and not one talks about the beginning process of do you have to disconnect the connected items??, pull the power plug BEFORE changing the battery?? Also is this a pull o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
924 0 0

2023-01-21

asura3
asura3

EOL dates reverting to old batteries

Hi all, I have a SRT6KRMXLI on top of a SRT192RMBP and replaced the batteries last month.The display is orange instead of blue and showing warnings that the batteries are EOL, so I'm guessing it's not ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
631 0 0

2023-01-20

Slappeee
Slappeee

srt5kxlt indcates battery replacement. Replaced batteries and now say...

This happen to me now on three different units.The lastest being a: srt5kxltDisplay indicated batteries needed to be replaced. Replaced with new "APC branded" batteries. Now the display says "Connec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
725 0 0

2023-01-20

Solved
Anonymous user
Anonymous user

SMT1000 warning connect battery

i have an SMT1000 unit which over the weekend developed a fault, on arrival on site this AM, all lights flashing, consistant beeps. all connected equipment not powered unplugged UPS waited for a short ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
19485 0 6
Latest Reply: Slappeee

martin.markert
/html/rank_icons/Crewman.png martin.markert

PowerChute Network Shutdown - SSH key connection to Nutanix AHV failed

Hi,we're using PowerChute Network Shutdown for Nutanix AHV. I'm able to connect via SSH with username and password. But I can't connect to the cluster with SSH public/private key authorization:The publ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1710 1 5
Latest Reply: martin.markert

chiller15
/html/rank_icons/Crewman.png chiller15

Smart-UPS RT 6000 RM XL - NTP & DST broken

I have a Smart-UPS RT 6000 RM XL that simply will not sync the time correctly when using NTP. If I configure the NTP settings, it picks up a completely different time...not just a different time zone (...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
630 0 0

2023-01-20

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