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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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ryandkey
ryandkey

Do I need to place a SRT3000RMXL into bypass when replacing a battery?

I am trying to determine if I need to place a SRT3000RMXL into bypass mode before replacing the internal batter on the primary UPS unit (not the expansion enclosure). My understanding is it is hot swa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1031 0 1
Latest Reply: dpierce4776

fdesfosses
fdesfosses

updates.apc.com certificate expired

hi guys, i am using powerchute personal edition 3.1, i have in my log file error messages about cannot create ssl/tls channel with you, when looking up, the side updates.apc.com certificate is expired....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
508 0 0

2024-06-11

MAC_HMMH
MAC_HMMH

Smart-UPS X 1500 Firmware Update

I have a UPS running in my Datacenter that regularly gives the following error:"UPS: An internal UPS communication fault exists" Below are the details of the unit:Model: Smart-UPS X 1500Firmware Revisi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
874 0 3
Latest Reply: Teken

Solved
mrfixit_apc
/html/rank_icons/Ensign.png mrfixit_apc

AP9630 - web client no longer accessible

Hi,Just out of the blue the web client on my AP9630 card is no longer accessible. Also SNMP is down - my servers have lost conenction to the card, so they won't shut down if there is a power outage.I c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
9459 0 25
Latest Reply: _eMA

Solved
luiz_slivinski
luiz_slivinski

SMC1500I-2UC - local web interface?

Hi Community Support team, We need to monitor APC UPS SMC1500I-2UC within our LAN. We are the managed services provider for the local airport. We need to know if the UPS has a local web interface lik...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1884 0 2
Latest Reply: luiz_slivinski

Johnnieivory
Johnnieivory

Looking for the correct part number for SMT1500RM2UC external battery ...

Trying to sift through all the model numbers and not finding the part number for this. Rackmount APC Smart UPS SMT1500RM2UC expansion battery. Can anyone help please?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
656 0 1
Latest Reply: Teken

Budgie3
/html/rank_icons/Ensign.png Budgie3

Updating firmware on AP9630 over network.

I am in UK and have been trying to find the firmware upgrade tool but none of the links I have give me a tool I can use on the network. The firmware downloads do not include any tool and for the AP963...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8062 0 21
Latest Reply: Teken

MeyerMan
MeyerMan

F06 error code on Back-UPS BX1500M

Device: Back-UPS BX1500M Purchase: 03/01/2023 from Amazon.com Setting: I use the battery backup outlets for my desktop computer, monitor, inkjet printer AC adapter, and network router switch AC adapte...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1598 0 1
Latest Reply: Teken

Solved
vx_it_apc
/html/rank_icons/Crewman.png vx_it_apc

PCNS 4.3 on RHEL 7.8 - web config inaccessible after install

Using PCNS 4.3 for Linux install files, on RHEL 7.8I'm running into a strange issue where I cannot access port 6547 for initial web setup even though the service is running. On this particular server, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2679 0 5
Latest Reply: BDZ

Solved
Phil34_apc
/html/rank_icons/Ensign.png Phil34_apc

pcns 4.3 installation failed

Hi, I try to install pcns 4.3 on a new machine with centOS 7.6.1810. Until now, all the installations with pcns 4.2 were a success on centOS7, but the installation with pcns 4.3 fails. pcns 4.3 message...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1820 0 5
Latest Reply: BDZ

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute Network Shutdown v4.3 on Windows Server 2019

Hello everybody, we would like to install Power Chute Network Shutdown v4.3 on a Windows Server 2019. In the description of Power Chute Network Shutdown v4.3 Server 2019 is not listed - this is only po...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4210 0 5
Latest Reply: BDZ

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