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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Powerchute web console

I have found that when installing the APC powerchute business edition sometimes the UPS is managed through the older software gui, whilst sometimes the web gui is the default way of managing the UPS. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1290 0 3
Latest Reply: awlynn88

cduncan
cduncan

UPS: Compensating for high input voltage

Hi folks, Recently our UPS is sending us notices that it's compensating for high input voltages. With a Code: 0x010D. I haven't found any threshold settings for input voltages, I see under Power Set...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
899 0 1
Latest Reply: Teken

Solved
Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

Symmetra PX Not Reflecting Loss of Input Voltage from a Power Dip.

Hi All, How quickly can a Symmetra PX UPS 2005 and 2007 Model pick up a loss of input voltage because one of my clients experienced a power dip lasting less than a second however the UPSs are not ref...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
995 0 2
Latest Reply: Tafadzwa

marting
/html/rank_icons/Lieutenant_JG.png marting

How to determine NMC version via software

As mentioned in title, trying to determine which of my devices have NMC2 vs. NMC3 vs. NMC4 (I guess that's starting to be a thing?). I did find this thread and that kinda confirms what I already knew...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2668 0 4
Latest Reply: Teken

Solved
medwards
medwards

SRT5KXL IP Config

IP is configured, Why Can't I get to the Web Page of the UPS?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
631 0 2
Latest Reply: medwards

Bamzad
Bamzad

SMT3000MI2U failed firmware update and recovery

Good morning from the UK first post here. after much looking on the forum I couldn't find this information so thought I would post to help. I have tried to do a firmware update through AP9630 and i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
437 0 0

2024-07-24

ssahl6934
ssahl6934

Smart-UPS RT 5000 XL

We have a Smart-UPS RT 5000 XL with one external battery. After running a self test, which runs every 14 days, now it gives the message 'Discharged Battery the battery power is too low to support the l...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
480 0 0

2024-07-23

Mr.RyMan2
Mr.RyMan2

HTTPS is enabled, but not responding on Dell branded APC's

IDK if this is firmware related, but the version # seems old compared to what is on the Schnieder site. The model # is not in Schneider's list for the firmware, probably since it is Dell branded. A...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
538 0 1
Latest Reply: Teken

dsimon
dsimon

AP9630 Smartcard will not update from ntp servers

I have about 70 UPS' with the AP9630 network management card. The UPS models are 750, 1500 and 3000. None of them are updating there time from NTP servers. I have tried multiple NTP servers from multip...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
579 0 1
Latest Reply: Teken

Solved
HenryG
HenryG

Voltage Sensitivity Adjustment?

Can the APC BN650M1 battery be used without doing anything to the Voltage Sensitivity Adjustment?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
668 0 1
Latest Reply: Teken

sdbarnes
sdbarnes

software standard for smt750c

Purchased 6-3-24 - software on smart-ups says subscription # is 2829862149AE I can't remotely access my Smart Ups SMT750C through my local network. I purchased this through Schneider on the internet f...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
431 0 1
Latest Reply: Teken

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