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Schneider Electric Wiser Forum

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David_SE
Admiral David_SE Admiral

Wiser Home app new version - v7.3.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.3.0 and a new Wiser Home Hub 2nd Gen FW version 4.42.23 will be deployed that week. In addition to bug fixes and enhancements, this release co...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1491 1 5
Latest Reply: Zigzag5885

Solved
Alfred_SE
Alfred_SE Schneider Alumni (Retired)

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
4991 9 3
Latest Reply: StewartT

Solved
svaalbard81
svaalbard81

Insights+ check just spinning

Hey,When I use the wiser home app and go into settings to Unlock Insights + it takes me to the eligibility check. However when I click this it just says "Checking your eligibility" and spins. I've le...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1240 0 3
Latest Reply: Maude.wiser.

Solved
dhcg88
dhcg88

Odd TRV behaviour

Hi all, wondered if anybody has similar experience... We have had three Wiser TRVs for about 2 years now and one by one each of them has started exhibiting undesirable behaviour. Over time their op...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1509 0 4
Latest Reply: Maude.wiser.

Solved
madbilly
Ensign madbilly

HubR loses connection then all data; power-on gives orange setup and g...

Hi all, Recently moved to a new house with a combi boiler rather than the system boiler with heating+hot water zones at our old house. Rather than fudge using our two-zone Wiser HubR I decided to buy a...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1267 0 3
Latest Reply: madbilly

Solved
Jose_Carrion
Crewman Jose_Carrion Crewman

Wiser Hub 2nd generation connection issue

Hi, I have a wiser Hub 2nd generation working since 4 months ago. Since yesterday, it's not connected anymore to my wifi and it rests blinking in green each second. I've tried to turn off/on, and it'...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
2280 0 2
Latest Reply: Jose_Carrion

Solved
madbilly
Ensign madbilly

Will a non-wiser Zigbee repeater work as a repeater for Wiser?

Hi everyone, I've looked around for an answer to this, both here and on other forums, e.g. Home Assistant, but have been unable to find one. The Wiser Plugs are very expensive and I don't actually ne...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1556 0 1
Latest Reply: madbilly

Solved
Nicolas31
Crewman Nicolas31

Evlink Home smart : lack of power management

Hello, I bought an EVLink Home Smart in order to charge our electrical cars. Interesting usage of schedule, reduce bill or manual mode but there is a lack of feature. I would like to choose the amoun...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1424 0 3
Latest Reply: Nicolas31

Solved
Anonymous user
Anonymous user

Smart Plug Range Extender and Room Thermostat

Hi,I have a couple of questions regarding the smart plug please: 1. If the plug is off, is it still acting as a range extender. I have a solid blue indicator. 2. How do I know if the nearest radiator v...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
4928 0 5
Latest Reply: Grtman

Solved
Mick_R
Crewman Mick_R

Climate control with multiple devices

I have 3 questions on this topic; I have a large room with 2 radiators, each with a radiator thermostatic valve, how do I determine/set which valve governs the room temperature? If I install a room th...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1321 0 2
Latest Reply: Mick_R

Solved
nisek
nisek

Tado vs Drayton Wiser

Wondering if anyone has any insights into this as i'm struggling to choose Both systems basically do what I want - I have a Baxi Gas combi boiler that I would like to control over OpenTherm (i've alrea...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
2788 0 1
Latest Reply: PhilHornby

Solved
TonySouthern
Crewman TonySouthern

Wiser Alexa skill won’t link

I can’t link the wiser Alexa skill for the last 24hrs. All lights and sockets are controllable from the wiser app but not from alexa . when I try and link the Alexa wiser skill to the wiser account, ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1814 0 3
Latest Reply: TonySouthern

Solved
bgt432
Ensign bgt432

TRV refuses to connect after re-calibration

13 TRVs on the system, with 4 extenders. System was installed in May 2024. 2 TRVs don't shut off fully - one worse than the other. Read-up on recalibration process and undertook procedure. One (bed 4...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1190 0 2
Latest Reply: bgt432

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