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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
979 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5070 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4346 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4940 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6722 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8816 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

PM5110

Hi. While switchboard cleaning of a newly finished contract we were surprised to see 15V average on one of the two meters of a totally isolated switchboard. We checked the phase voltage and found 45...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1170 0 1
Latest Reply: Usha

Madleen_Laclef
Madleen_Laclef Mentor

Compatibilité Produits _Vigilohm + Variateurs de Vitesse

Le kit: "Compatibilité Produits _Vigilohm + Variateurs de Vitesse" démontre la pleine compatibilité de nos Contrôleurs d'Isolement avec les Variateurs de Vitesse. Les Points différenciants: - Schneid...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
616 0 0

2015-10-05

Madleen_Laclef
Madleen_Laclef Mentor

Product Compliance _ Vigilohm and Variable Speed Drives

The " Product Compliance _Vigilohm +Variable Speed Drives" kit shows the full compatibility between Vigilohm Insulation Monitors and Variable Speed Drives. Key Points: - Schneider "All in One": Vigil...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1063 2 0

2015-10-05

Anonymous user
Anonymous user

PM8240 and PM5110: Modbus Points for Meter Powerup and Meter Normal / ...

Dear AllWe have a project in Hong Kong that a SCADA requires the following points from PM8240 and PM5110 meters.1. Meter power on 2. Meter normal / failure For PM5110, should we use the points of Meter...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
957 0 0

2015-10-04

Anonymous user
Anonymous user

Vigilohm 50396 replacement

Hi May I know what is the replacement for Vigilohm 50396? Thanks -Abon
EcoStruxure Power & Grid icon_circle Metering & Power Quality
961 0 2
Latest Reply: Anonymous user

Sam_Gaib
Sam_Gaib Troubleshooter

Electrical Installation Guide/Wiki

A great portal to help electrical designers and contractors to design electrical installations according to standards such as the IEC60364 or other relevant standards:Electrical Installation Guide
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1935 2 0

2015-10-01

Solved
Hady_Kholeif
Hady_Kholeif Explorer

EM4800 CE Certificate

Hi All,Can anyone help share the EM4800 CE certificate as it was requested by a customer?The EM4800 is manufactured in the following variant: 230/240 V control power, 50 Hz.Thanks,Hady
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1541 0 3
Latest Reply: Hady_Kholeif

Pradip_SEL
Pradip_SEL Explorer

ION8650 Revunue meter Input Votage Reduce to 45V

Dear All,In one of our customer place(Power Plant) the meter measuring voltage reduce some time in a day around 45V(line to neutral).As per our ION8650 the measuring voltage specificationInput-voltagec...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1325 0 3
Latest Reply: Bojan

sesa282957
sesa282957 Leader

Meter Selection

Dear Expert,Please, i need a meter based on the below specification, kindly select the most appropriate meter. The following are the minimum technical specifications for the programmable electronic g...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1120 0 1
Latest Reply: Anonymous user

sesa108084_brid
sesa108084_brid Explorer

Energy Resolution Change from automatic to Fixed using ION SETUP

Good day Customer want to have fixed kWH unit display on the HMI and when reach maximum of 999,999 it will reset to 0 kWH. 1- Tried using ION SETUP for PM5350 to set but receive error. 2- Checked P...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2431 0 3
Latest Reply: Robert_Lee

casey_skillen_s
casey_skillen_s Leader

PM3255 Pulsed Output LED Query (Flashes / KWH)

I have a customer who has set his digital output to 1imp/kwh My question is, with this configuration, how often should the LED on the front flash?I am slightly confused as to why it says 5000/kwh, Than...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
792 0 0

2015-09-18

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