Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 241
  • Power Quality 234
  • PM8000 232
  • ION9000 206
  • PM5000 205
  • Insulation Monitoring 136
  • ION7000 90
  • ION8000 77
  • PowerTag Energy 61
  • HDPM6000 48
  • PM Announcements 41
  • Did you know 40
  • iEM3000 30
  • PM3000 18
  • PM Guidebooks 17
  • PM Downloads 15
  • ION Guidebooks 13
  • iEM2000 12
  • ION Downloads 10
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Charles_Murison Champion
575
Mehran_Mehrnia
Mehran_Mehrnia Champion
214
Ramasamy_N
Ramasamy_N Champion
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
56
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
49
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
45
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1342 5 2
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5395 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4591 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5236 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7018 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
9123 3 1
Latest Reply: Charles_Murison

WuKong
WuKong Mentor

Firmware upgrade for EM3500 meters

Hi my friends:Trying to upgrade the firmware of EM3500 meters. It seems I can use DLF-3000 (after verify the meter can be upgraded at field). The only version I can find for DLF-3000 is V3.3.2. It does...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
836 0 0

2017-10-17

sesa142768_brid
sesa142768_brid Leader

[EM4900][Guidebook] Online Sales Enablement Kit

Quick access to everything you need to know about EM4900 Multi-Circuit MetersNote: Remember to always check with your local Schneider Electric Offer manager in your country for the localized version of...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1036 1 0

2017-10-13

Drew_Latimer
Drew_Latimer Explorer

[PM2000 Quick Click][Guidebook] Online Sales Enablement Kit

Quick access to everything you need to know about the PM2000 Quick Click Solution:Note: Remember to always check with your local Schneider Electric Offer manager in your country for the localized versi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1110 1 0

2017-10-13

Anonymous user
Anonymous user

comparison ION 7650 with 1024 sampling rate versus Nexus 1500+

hi All, can you have experience killing phrases ION7650 with sampling rate 1024 versus Nexus 1500+ ???thank youRizqy Parlindungan SITORUS PANE​
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1007 0 0

2017-10-10

Solved
Kevin_Morin
Kevin_Morin Mentor

ION7650 Alert Module to trigger emails on a DI

Does anyone have experience in configuring a 7650's alert module to send out email alarm notifications when a pulse is received?Looking specifically for help in steps needed to map the input to an alar...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1938 0 2
Latest Reply: gord_integris-t

Anonymous user
Anonymous user

Harmonics Display Mode

HI all,I have a problem. When i set Harmonic Display Mode by ION setup in ION7650 (image below).But, I see display Harmonic just V1 and I1.I want display V2, V3 Harmonic Display Mode and I2, I3 Harmon...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1893 0 5
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Data Update Rate For ION7650

Hi all,I have problem with data update rate of ION7650.I see in display in ION7650 data update rate: 1 second, but now i want change to 1/2 cycle.How do i do it. Can you help me? Thanks very much
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1143 0 2
Latest Reply: Charles_Murison

sesa64419
sesa64419 Leader

How-to video: enabling IEC 61850 on your meter

Applies to the following meters:PM8000, ION7400, ION7650, ION8650, ION8800We've created an instructional video to show how to activate the IEC 61850 functions on your meter. The video is available on t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1519 6 0

2017-09-27

Guillaume_Evrard
Guillaume_Evrard Leader

EM4300 not providing RMS current measurement

In the datasheet it is stated that Current per Phase is measured but the current measurement is not available in the COMX. We have only maximum current over demand, which I guess is the maximum current...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2248 0 3
Latest Reply: Anonymous user

Anonymous user
Anonymous user

PowerLogic EM4900 Multi-circuit meter - Technical Overview

The EM4900 Technical Overview e-Learning modules are available on My Learning Link (MLL)! Course title – EM4900 Series: IntroductionCourse Code – PTRTECE0001005Course title – EM4900 Series: Dimensions ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1453 0 0

2017-09-24

sesa156547
sesa156547 Leader

SEK PowerLogic Multicircuit Meter EM4900 Sales Enablement Kit

EcoStruxure Power & Grid icon_circle Metering & Power Quality
877 0 0

2017-09-22

  • « Previous
    • 1
    • …
    • 145
    • 146
    • 147
    • …
    • 237
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore