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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8838 3 1
Latest Reply: Charles_Murison

JamesAZZO
JamesAZZO

Calculating Logging Storage Length in the PM5560 Datalog 1

Is there a simple formula for calculating how many days of logging is available in Datalog #1 when configured at 5 minute intervals and all 16 channels of logs are used?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3215 0 9
Latest Reply: gaamaya_ingea-h

Solved
Anonymous user
Anonymous user

Hello, we urgently need Accusine SWP Commissioning manual, how can we ...

We have installed Accusine SWP 90A type of active harmonic filter but we could not find the Commissioning or programming manual. How can we have it?Best RegardsTarik ArikdalArmes EngineeringIstanbul Tu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1034 0 1
Latest Reply: sesa47073_bridg

Anonymous user
Anonymous user

White smoke on startup of PM 8000 after install

Anyone experience this or know why I would be seeing white smoke come out of the pm 8000 on initial startup of the PM8000 after install? It doesn't continue to blow smoke but for the first few seconds ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1446 0 2
Latest Reply: JanetM

camilo_gonzalez
camilo_gonzalez

Datalogs THD in PM5000 PM5560

Hi everyone,Im trying to save data with a PM5560. I need Log all parameters of THD. I Download ION SETUP 3.0 and when I configure Datalogs, only appear Currents, Powers, Energy, Voltages, Power Factor,...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1083 0 1
Latest Reply: Robert_Lee

Solved
Anonymous user
Anonymous user

ION8600C Unable ION Setup Connect

there is an available connection, but on ION Setupwhen I release the four connection, it normally connects
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1432 0 3
Latest Reply: Robert_Lee

jorge_afonso_em
jorge_afonso_em

In ION8650, is it possible to use the ethernet port for IEC61850 and I...

I have a project with ION8650 meters with Ethernet port where the client wants to have the meters connected to their substation automation system through IEC61860 and wants also to get them connected t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1543 0 2
Latest Reply: jorge_afonso_em

sesa208600_brid
sesa208600_brid Explorer

PM8000 Alarm LED

Hi guys,Regarding the PM8000 Alarm LED, the user manual (page 149) mentions the various states which can occur. The problem our customers have is that the alarm LED is always ON even if all alarms were...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2246 0 6
Latest Reply: sesa208600_brid

ashley_accqrit_
ashley_accqrit_

where do you find the firmware for the PM3255.

I'm currently metering a shopping mall and have 3 phase and single phase stores. PME8.2 comes with a 3 phase version and i am looking for a single phase version for VISTA display. i am wanting the si...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1648 0 2
Latest Reply: ashley_accqrit_

Solved
Philippe_Morel
Philippe_Morel Mentor

How to use graph offline and how to export data?

Dear, A client asks these two questions about ION Setup in conjunction with a PM8240. 1. Is it possible to use the graph interactive OFFLINE. 2. What is the easiest way to export data? (Now I co...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1335 0 1
Latest Reply: Robert_Lee

Solved
edward_lim_uon_
edward_lim_uon_

Circuit Breaker Micrologic Accuracy

Hello,I understand that Micrologic accuracy is impacted at low load conditions. Due to our customer querying the difference between master meter and submeters (Micrologic) kWh, we discovered that one o...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1815 1 2
Latest Reply: edward_lim_uon_

Ken_Hsu
Ken_Hsu Mentor

ION7650 current probe selection

Hi everyone,I have a question about CT selection with ION7650.This is a retrofit project. 380V. The load I am measuring fluctuates up to 630A.If I select the "Current Probe Inputs" option, which CT mo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1347 0 1
Latest Reply: Yut

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