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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3949 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2960 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3048 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3244 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5053 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7198 3 1
Latest Reply: Charles_Murison

Ezequiel-PROLUX
Lieutenant Ezequiel-PROLUX

What is the meaning effectValue 151 in a overflow diagnostic event reg...

Hi,We have a ION 8650A for power quality measure, but it has stopped store data in load profile and others logs.The only log that keeps storing is "meter events" and that is a overflow of registers lik...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3148 0 12
Latest Reply: Sanjeet_Sahota

sesa70148
sesa70148 Schneider Alumni (Retired)

PM5500 firmware v2.3.0 what's new

The What's new for the PM5500 firmware v2.3.0 is available, along with the updated user manual. The major addition in this release is support for BACnet/IP. You can access the PDFs on the Schneider Ele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2041 0 5
Latest Reply: sesa108084_brid

Solved
michael_franz
Admiral michael_franz

EM4200 Live Data Table

ION Setup has an entry for this meter but appears to be lacking live data table for this type. This is .16xxxx that we had believed to be the newest. Found .17xxxx and at least we do not get the...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2429 0 3
Latest Reply: michael_franz

Anonymous user
Anonymous user

Failure to copy the comtrade files of ION meters

Hello everyone,I would appreciate it if you could help me in problem would be happening at the moment of copying the comtrade files, which I do not allow.I hope they can help me.Thank youregardsMiguel ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1729 0 4
Latest Reply: Robert_Lee

michael_franz
Admiral michael_franz

EM4200 and iem3000 On a Daisy-Chain with Link 150

TEAM:We have one EM4200 and twelve iem3000 On a Daisy-Chain with a Link 150. The serial port was set to 9600, None, Stop Bit Automatic. The iem3000 units came in fine but the EM4200 (new Enercept) wo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1385 0 2
Latest Reply: michael_franz

Zelislav
Ensign Zelislav Ensign

ION7550-RTU need to read iEM3000 energy Tariffs

HelloCustomer have PME 7.2 and more than 20s ION7550-RTU devices which are read on Modbus muster (COM1/COM2 on ION) data and recorded in ION. ION in this case, work like datalogger. If they lose networ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1377 0 3
Latest Reply: Hal_Etheridge

Solved
michael_franz
Admiral michael_franz

Nuisance Alarm LED PM8000 meter

We have force all alarms OFF and acknowledged all alarms current and historical on a PM8000 meter with a remote display and yet the RED LED on the meter face refuses to extinguish. It is solid red.We ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6471 0 13
Latest Reply: michael_franz

Solved
Anonymous user
Anonymous user

Automatic export of data for ION7650 and ION8650 to FTP Server

Hi everyone!Is it possible to export data from ION7650 and ION8650 to a FTP server? How?Thank you,Maricor
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1593 0 2
Latest Reply: sesa205726_brid

Anonymous user
Anonymous user

PM8000 SNMP

Dear Community,A client currently requires to read some of the PM8000 output registers through the softwares CACTI and Open MS vía SNMP, but this registers appear as "strings" (attachments 1 and 2) and...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1322 1 0

2017-07-13

sesa77362_bridg
Crewman sesa77362_bridg Crewman

Metering device

We work on a project where have to measure online values of I, U, PF, etc. Also, we shall induce some disturbance in the system and in that case, we want that a power monitoring device records I, U, f ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1122 0 2
Latest Reply: sesa77362_bridg

JamesJeanette
Commander JamesJeanette Commander

Announcement: PM55xx Version 2.4.2 Firmware has been released!

All,We have released the PM55xx Firmware Version 2.4.2. Please inform all of your teams.RELEASE NOTES:PM55xx firmware upgrade to address bug fixes, performance, and new features.Updates:=New Features=...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1375 0 0

2017-07-12

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