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EM4200 Live Data Table

Metering & Power Quality

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michael_franz
Admiral
Admiral
0 Likes
3
615

EM4200 Live Data Table

ION Setup has an entry for this meter but appears to be lacking live data table for this type.

 

This is .16xxxx that we had believed to be the newest.

EM4200.jpg

 

 

Found .17xxxx and at least we do not get the "no tables found" error.  Won't know if this is the

fix until we can connect to a meters.

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Accepted Solutions
Robert_Lee
Captain Captain
Captain

Re: EM4200 Live Data Table

I believe what is happening is that ION Setup is presently trying to use the wrong folder names since the EM4200 is a somewhat new product.  It is automatically talking to the device and instead of picking the "EM4235" folder which is what ION Setup installed, it is selecting "Enhanced" (which is left over from the older Enercept implementation).  Likewise the "EM4236" is selecting the "Basic" instead.

For now you should can select the Display tab and manually select the proper model (make sure either the EM4235 or EM4236 is highlighted) or if that doesn't work, using Windows Explorer, create copies of the existing folders and rename them appropriately (ex. copy of the EM4235 folder call it "Enhanced").

I will try and update ION Setup to select the proper folders in the next release.

See Answer In Context

3 Replies 3
michael_franz
Admiral
Admiral
0 Likes
0
590

Re: EM4200 Live Data Table

TEAM:

No takers on this???  ION Setup is an important tool.  We need those tables.

Thanks,

Michael Franz

Robert_Lee
Captain Captain
Captain

Re: EM4200 Live Data Table

I believe what is happening is that ION Setup is presently trying to use the wrong folder names since the EM4200 is a somewhat new product.  It is automatically talking to the device and instead of picking the "EM4235" folder which is what ION Setup installed, it is selecting "Enhanced" (which is left over from the older Enercept implementation).  Likewise the "EM4236" is selecting the "Basic" instead.

For now you should can select the Display tab and manually select the proper model (make sure either the EM4235 or EM4236 is highlighted) or if that doesn't work, using Windows Explorer, create copies of the existing folders and rename them appropriately (ex. copy of the EM4235 folder call it "Enhanced").

I will try and update ION Setup to select the proper folders in the next release.

michael_franz
Admiral
Admiral
0 Likes
0
590

Re: EM4200 Live Data Table

Robert Lee:

I had 3.0.16xxxxx that had claimed to be the newest.  Got a link for 3.0.17xxxxx

that looks like it will work.

Thanks,

Michael