Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Service contract information for monitored devices in your organization is now available on the Service contracts tab in the Services and Warranties option in the left sidebar.
Service contract information is updated weekly from the Schneider Electric database. Contact your partner to manage your device services.
Note: Advantage Plans are shown on the Service contracts tab.
Logged in users can view the devices for which they have Viewer permission or higher.
Services are provided by qualified Schneider Electric Services personnel to help you operate your DCIM solution. Learn more...
Service contracts tab
Select a location and filter the device list to see an overview of services and covered device types, including services that are Active, Expiring within 90 days, Expiring within 30 days, Expired, or information is Unavailable.
Note: Service contracts with an activation date in the future are not shown.
Filter by service coverage, expiration, service level, device type, and manufacturer.
Click the device name to see service details for the device. When there is more than one service displayed, services are listed in order of closest expiration.
When more than one service is associated with the device, there is an indicator in the Service level column, for example, +2 for two services. The expiration date shown is the date closest to expiration.
You can export a CSV report based on your location and filter selections.
What does it mean when a device says "No Service Coverage"? We have a customer who has a service contract, but it is still saying No Service Coverage, so hoping to get an understanding why it says this.
A service is provided by qualified Schneider Electric Services personnel to help you operate your DCIM solution. You purchase a service contract to execute any number of available services.
If you click Show more and filter the list on the Warranties tab to eliminate the Gateway, I think you'll see the result you expect.
You can provide feedback directly in IT Expert in the upper right corner. Click the ? icon. The team always appreciates hearing from customers and reads every comment.