Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,030
  • Data Center Operation 2,248
  • NetBotz 994
  • IT Expert 384
  • IT Advisor 339
  • DDF 314
  • DCIM Support 305
  • Portal 228
  • Genome 78
  • Asset Advisor 72
  • Tips and ideas 61
  • power monitoring expert 58
  • Building Operations 55
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • Network Management Card 5
  • IT Advisor CFD 5
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • PowerChute 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 6. Marketplace idea 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Analytics 1
  • Connectivity 1
  • How to 1
  • 5. Product Q&A 1
  • 2. Release info 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
126
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
40
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
157 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
215 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
471 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
21910 17 8
Latest Reply: JLehr

Solved
Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

NetBotz 750 Alarm Escalations

Hi All, Please advise, how do we achieve time based alert escalations on the NetBotz v3 like we could set on the NetBotz v2? I know we can differentiate Alarm Recipients based on the Alarm Severity...
EcoStruxure IT icon_circle EcoStruxure IT forum
1356 0 4
Latest Reply: Tafadzwa

Solved
Angwenyi
/html/rank_icons/Ensign.png Angwenyi

Symmetra PX & Galaxy VM UPS delay in alarm detection and clearance on ...

Dear Team, I am having an issue with 2 x Symmetra PX & 1 x Galaxy VM NMC with them showing alarms and clearing the same alarms on DCE, after the card detects the alarm it takes about 10mins or so...
EcoStruxure IT icon_circle EcoStruxure IT forum
857 0 4
Latest Reply: Angwenyi

Solved
rstickland
rstickland

Rack PDU usage report from Ecostruxtre IT

is there a report showing the usage of a PDU from Ecostruxture IT Expert? I see an ups load but I do not see a PDU load. I am also looking to search all pdu's by model number or Name to get the tota...
EcoStruxure IT icon_circle EcoStruxure IT forum
771 0 1
Latest Reply: Cory_McDonald

Solved
LarryK
/html/rank_icons/LtCommander.png LarryK

Where is the documentation for NMC3 config.ini settings located?

I received an email notification at 1:01 am that a site's SMT1500 was compensating for a high voltage. As per the settings on the NMC3 (AP9640), they would continue every 2 minutes until resolved. In ...
EcoStruxure IT icon_circle EcoStruxure IT forum
761 0 1
Latest Reply: Cory_McDonald

dhamamoto
dhamamoto

Will EcoStruxure Data Center Expert 8.1.1 work with 8.1 client?

We are planning on upgrading our EcoStruxure Data Center Expert server to 8.1.1. We were previously planning on upgrading to 8.1 and rolled out the 8.1 client to our user workstations. Will the 8.1 c...
EcoStruxure IT icon_circle EcoStruxure IT forum
931 0 4
Latest Reply: Cory_McDonald

Solved
jo.emmens
/html/rank_icons/Crewman.png jo.emmens

Device still showing in ITE

I have a device that has been deleted from the Gateway however it is still showing in ITE. I cannot find a way to remove the device from ITE that is no longer showing on the gateway. Any help gratefull...
EcoStruxure IT icon_circle EcoStruxure IT forum
641 0 2
Latest Reply: jo.emmens

Solved
Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

NetBotz 750 & 755: SNMP Device Integration

Hi All, I wish to find out the following information regarding NetBotz 75x 1. How many SNMP v1 Devices can be added to the NetBotz 750 and 755? 2. How many SNMP v3 Devices can be added to the NetBo...
EcoStruxure IT icon_circle EcoStruxure IT forum
1127 0 2
Latest Reply: Tafadzwa

Solved
AubreyT
/html/rank_icons/Crewman.png AubreyT

trying to install / setup EcoStruxutreITGateway for the first time

I setup RockyLinux 9.4I downloaded EcoStruxureITGateway-1.22.1.5-linux-x64.run, and executed it It created /opt/EcoStruxureITGateway/1.22.1.5/'EcoStruxure IT Gateway.log' with zero bytes It created /op...
EcoStruxure IT icon_circle EcoStruxure IT forum
1818 0 6
Latest Reply: AubreyT

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

IT Advisor 9.4.4 released

IT Advisor 9.4.4 introduces a power connection wizard in the web client rack view. You can now configure power connections between rack PDUs and floor equipment (PDUs, UPSs, ATS and Switchgear). To...
EcoStruxure IT icon_circle EcoStruxure IT forum
1195 2 3
Latest Reply: Cory_McDonald

mcondor
/html/rank_icons/Ensign.png mcondor /html/rank_icons/SE-Employee.png

IT Advisor CFD - Use a Template To Assist with Data Center Layout

We just a released a new feature to assist with laying out your data center in IT Advisor CFD. You can now use an image as a template to guide the placement of equipment and defining the room shape. ...
EcoStruxure IT icon_circle EcoStruxure IT forum
789 0 1
Latest Reply: Kjartan

shemil_usman
/html/rank_icons/Ensign.png shemil_usman

Data Center Expert 7.8.0 - Backup Failed

Hi, We are trying to save DCE version 7.8.0 Backup to a Windows 2019 Datacenter Server, but the backup is failing. The DCE Server is successfully mounting the backup folder and Configuration backup pro...
EcoStruxure IT icon_circle EcoStruxure IT forum
5314 0 6
Latest Reply: Cory_McDonald

  • « Previous
    • 1
    • …
    • 34
    • 35
    • 36
    • …
    • 593
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore