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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

MGE GALAXY 3500

Hi,please assist :Mge Galaxy 3500 unable to go out of Bypass, the ups is connected to the power and to the servers, the load is 0% and the chrc is 100%, fault led is on, when the power fails the UPS do...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1422 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

How do I determine which battery module is reporting as Weak in a Smar...

We have a SmartUPS VT 30K (SUVTF30KB4F) Which just recently started failing self tests with the message "Weak Battery"What is the best way to determine which Battery module/s are the cause and need rep...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
643 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

A power module fault exists, A battery charger fault exists

Hello,I have a Smart UPS model number SUVTP40KH4B4S.Since last week I'm getting frequent alerts for the following:A power module fault exists.A battery charger fault exists.I noticed that the battery i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2912 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

KVM2132P Firmware Update

What file format is the firmware for the KVM2132P supposed to be? My manager provided me with a .CSF file, which was supposed to be the updated firmware for our KVM, but when I tried to update via the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1717 0 7
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Newbee !!!

Hi All,I am new to this community and not sure if this is the right forum.We are an IT Firm based in Barry, South Wales. We have a Symmetra PX 10-80 kW, 3 X 400/230V APC unit in our Data Center. Our cu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
433 0 0

2021-06-26

Solved
Anonymous user
Anonymous user

MGE Galaxy 5000 60kVa Charger& PFC problem

Hi All. Today we have run into some issues with one of our Galaxy 5000 60kVa.I will paste data log from SNMP card:In the evening we got :2014/08/25 12:29:45 Output on Bypass2014/08/25 12:29:49 Output n...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2231 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

"internal CAN comunnication Fault" UPS Galaxy 5000 EU

Hi people, I have here a UPS galaxy 5000 European model, sometimes it stop the equipment we have here. It's does the work of converting 60 to 50 hz, In Brazil we working in the 60 hz. I wonder what can...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
698 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

MGE "GALAXY" 5500 OF 120KVA

The UPS was started without any alarms; the issue is the circuit breaker in the battery bank that is not arming. Inside of the circuit breaker, the coil is not working; in this coil we need a 24 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1409 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Two Symmetra PX-80's with unusual PDU alarms/freeze-up

Have a client in our Co-Lo area with three PX-80s , roughly 8 years old... two of them I just noticed have odd-ball PDU cabinet Powerview alarms showing that are a mystery.UPS-1's PDU powerview is show...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1760 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Symmetra PX-80 going to Battery when a single Power Module failed

We have a pair of PX-80's redundantly powering one of our two core campus data hubs. Had an unexpected thing happen, which I was hoping someone from 3 Phase support could comment on:Our "B" ups experie...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1679 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Lifetime exceed

Dear teamHi,As we know electronic components and electrical equipments have an end of life and must be replace. Is it right for UPS components such as AC/DC capacitors, IGBT inverter, etc? Best rega...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1378 0 2
Latest Reply: Anonymous user

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