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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

SMC1000-2U Issues

I am running into issues with a second-hand SMC1000-2U that I acquired recently and am not sure what to troubleshoot next. When AC power is on the unit is working fine and reporting accurate informatio...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1568 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

I have a SMX3000LVNC NMC wont discover UPS. Please Help!

NMC 2 not communicating with UPS. Model#SMX3000LVNC. How can I fix this. I have been beating my head for days on this.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
906 0 2
Latest Reply: Anonymous user

Solved
Terry_Kennedy_apc
/html/rank_icons/Commander.png Terry_Kennedy_apc

Issues with apc_hw05_aos640_sy640_bootmon108_v3.exe

I noticed that a new update was posted for the NMC2 / Symmetra 1P, so I downloaded it to see what was new (since both the old and the new versions were 6.4.0 and the release notes on the web didn't say...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2395 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS X 3000 - UPS: In bypass in response to an internal hardware ...

I have a UPS that has sent out an alert. Do you know what would cause this? I need to do something quickly. Thanks in advance for your help!
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3903 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

DC bus overvoltage

Hi, we are using several UPS SRT6KRMXLI connected to a transformer taking power from a 25KV AC monophase power source. We are facing an error "DC bus overvoltage" as described in the log registry of...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1133 0 0

2021-06-28

Solved
crisp_apc
/html/rank_icons/Crewman.png crisp_apc

Second Gen Smart UPS PROG mode?

Hello nice people. Any old timers on the forum? I own a Smart UPS 1250.. Remember those? Mfg date is like 4/94. It's still going good. I have recapped it, and keep it clean and cool. I replaced the ba...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3074 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS message below a certain power threshold

Hello all,l Our supply voltage (from the wall) is somewhat unreliable such that the UPS consistently switches to battery power for short periods of time. Consequently, we've disabled the "On battery po...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
956 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

SURT8000RMXLI+ SURT192RMXLBP2 - strange beaviour after input power los...

Two weeks ago we had a strange behaviour of our UPS: All self tests are running smooth, but suddenly the system reports (translated from German language): UPS output power turned off due to low battery...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
519 0 0

2021-06-28

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Email Problem

Hi All, I have 722 devices UPS's and power rails distributed all over Australia. I have set up email and I have worked out how to bulk change the config.ini file on each device. My problem is I would l...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
419 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

Surt-10000 says charging but batteries are drainig

Hello to all I have an Apc Smart Surt-10000, the unit work fine, in the normal mode when the ac in is present, in the ups mode when the ac in is not present, in normal mode says that is charging bu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
912 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Smart-UPS RT 3000 don't power up after battery completely discharge

Hello. We send our equipment to repair and was working fine, tested to consume the battery until fully discharged but we didn't have the power cable to charge it again so it stay that way for like 6 mo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1633 0 1
Latest Reply: BillP

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