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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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SR2024
SR2024

Looking for the Firmware upgrade on SMT1000RM2U and SMT750C

Does anyone know if I can upgrade these? I am having a hard time finding the firmware. The only one I am finding is SMT1000RM2UC. Not sure if that will work with the one I have SMT1000RM2U with no "C".
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1289 0 2
Latest Reply: Teken

Solved
AlainCh2
/html/rank_icons/Ensign.png AlainCh2

Apc "BVX2200Li" how to connect to windows 10 and get info?

I just replaced my previous APC, with this one that doesn't have an USB port.I was just wondering:How to get management and Data info !!!
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1083 0 4
Latest Reply: AlainCh2

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

passsword-reset-masterswitch-AP9211

I've recently picked up a master switch AP9211 with a AP9606 card from eBay. if anyone can assist with resetting serial number: WA0042004552 thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1537 0 5
Latest Reply: Kmiller

JoeMartino
JoeMartino

battery temps

We have an APC UPS 500 Lithium Ion UPS that is running around 31 degrees Celsius and is throwing High temp alerts. Is this normal or is that battery running outside of recommended specs?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
724 0 1
Latest Reply: Teken

Solved
AggelosK
AggelosK

SMT1500RMI2U software

Hi all We have a SMT1500RMI2U with network card 3. Trying to find the APC software to manage it but I can't find anything online that supports th model and is free. I just need to do some basic configu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1055 0 3
Latest Reply: AggelosK

JulioCesar
JulioCesar

Diference between Vin and Vout

Hello, I have a Smart-UPS 3000 RM, and it has a fault, but I don't know what it means. The fault message is: "A site wiring fault exists." I was monitoring the voltage measurements, and there are varia...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1490 0 1
Latest Reply: Teken

Solved
Jack0202
/html/rank_icons/Crewman.png Jack0202

How to clear external Battery Pack error message

Hello, We have disconnected an external Battery Pack that had an error. It's no longer showing up under Battery System Status (which is correct), but the error still shows. Is there a way to clear th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1182 0 4
Latest Reply: Jack0202

quietatsunset
quietatsunset

NMC 2 Web Interface Shows Critical Alarm "Battery needs replacement" b...

We have a Smart-UPS SRT 2200 with an NMC2 card. The web interface and LCD display show alarms "Battery needs replacement. Order replacement battery, APCRBC141, for the internal pack, cartridge 1." and...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1563 1 2
Latest Reply: hipzilla

Solved
Anonymous user
Anonymous user

UPS: An internal UPS communication fault exists.

Updated two SMX750's in two different physical locations this morning to 6.2 firmware. After the update, both UPS's are throwing this error:Critical - UPS: An internal UPS communication fault exists.Er...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
10006 0 32
Latest Reply: MHagreis

vqld
vqld

SymmetraLX16000 does not recognize batteries in bays 2-4

Hello. We have a fairy old UPS which is running fine. It had 2 batteries (out of 4) and the battery in bay 2 overheated some time ago and failed. We've received replacement battery but now UPS doesnt ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
843 0 3
Latest Reply: vqld

redhowe
redhowe

"Batter near end of life" not clearning after replace battery in a Sma...

Hi there, EDIT: I actually managed to resolve this by, finally., connecting my 4 year old UPS to my Windows PC and installing PowerChute Serial Shutdown - you can then update the battery installation...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
517 0 0

2024-08-10

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