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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

NMC error: "The maximum number of web connections has been reached"

Hi Team! I need your support to troubleshoot the issue with AP9635CH card installed on Symmetra PX250, firmware version is 6.3.2. Time to time the customer have "The maximum number of web connections ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
9873 0 6
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute Business Edition Installation Options

Can I install PowerChute on my laptop and connect to all of the UPS's on my network (not necessarily all at once!)? We have a mix of serial and USB connectivity on the UPS's. Thanks in advance.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
919 0 4
Latest Reply: BillP

Solved
stanj
/html/rank_icons/Lieutenant_JG.png stanj

PCNS issued shutdown to VMs and ESXi within 5 seconds of being on batt...

We needed to switch the UPS from a power strip unit to a building wall outlet to see if it would remove Site Wiring Fault messages appearing in the APC logs.. When we unplugged the UPS from the powe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1003 0 5
Latest Reply: BillP

Solved
captbob2002_apc
captbob2002_apc

SURT10000 on bypass, yet using the batteries

Greetings,I recently had a SURT10000XLT fail notifying me of an inverter fault and that the unit was on bypass. My understanding was that if the unit was on bypass it would just pass the available uti...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
694 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Shutting down 1 PC after exactly 2 minutes of UPS on battery

Hi, I'm trying to configure the PCBE in a way that if the UPS is on battery for 2 minutes, then my PC will shutdown (windows 10), I have another router and Ubuntu PC which I want them to run up until ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2824 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Battery soft start fault after installing new battery - Smart-UPS X 30...

I am troubleshooting a Smart-UPS X 3000 (SMX3000RMLV2UNC). It gave the battery warning error so I ordered a new replacement #117 battery. After changing the battery I am getting the following errors:At...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5146 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Computer will not automatically reboot after UPS has shutdown and rest...

The computer will not automatically reboot after UPS has shut down and then restarted even though I have the power option in the BIOS set to Last State. The UPS puts the computer into hibernation inst...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2122 0 4
Latest Reply: voidstar_apc

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SUA1000 and SUA1500 buzzing/humming every 45 seconds

Hi,I have two Smart-UPS 1000VA and 1500VA that are buzzing / humming every 45 seconds, precisely. And at the same time. They do the same sound like when the UPS are on battery. It's not the fan sound, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
795 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

What happen to UPS when power is restored while on graceful shutdown d...

Hi all,I have a SMART UPS XL 3000 with a NMC. I am actually configuring PCNS in a VMware environnement for graceful shutdown in case of power failure. Everything is fin for the moment, but there is sti...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3662 0 5
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Connect the UPS to an external charger.

We have a APC 10000 and severals APC 2500 UPSsen. In case of a power interruption we can ge on for 20 minutes before our UPS is empty, Our most important services (we are a small internet provider base...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2287 0 1
Latest Reply: voidstar_apc

Solved
Anonymous user
Anonymous user

Smart-UPS RT 7500 XL - 100% capacity, discharged

Hello,we recently replaced all batteries from our Smart-UPS RT 7500 XL. After that the APC network management card reports: Discharged, No Other Alarms PresentAfter that we let it untouched for a week ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1153 0 3
Latest Reply: BillP

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