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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
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Smart APC firmware

Hi I own a smart APC 1500 . I've used an APCUPSD software to update some EEPROM variables . During that , I have noticed that my ups model No. ended with "D" , domestic for USA use ! , while mine is a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
456 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

external sensor not found on 9619

Hi, I just got to run a 9619 network management card on Smart-UPS RT 10000 RM XL and just updated the 9619 to the newest firmware. This management card is connected to its original external temperature...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
882 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

AP9630 - upgraded to 5.1.3 and get web application error

Upgraded an AP9630 to 5.1.3 via FTP (did bootmon, then aos, then sumx files, each time the card rebooting) and now I get an application error when trying to hit the webpage. Telnet/ssh and console all ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
672 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Run command on event issue

I am trying to set up my server (running Linux) to shutdown in the event our UPS losses power. I've installed and configured PCNS as well as the management card on my UPS. Everything appears to communi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
876 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

PCNS config

Ok I know this will sound stupid but i've never setup PCNS before and i'd like to double check. I have a Smart-UPS 5000 RM powering 6 servers, i've updated the firmware on the card and have PCNS V2.2.4...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1254 0 3
Latest Reply: Anonymous user

Anonymous user
Anonymous user

My SmartUPS always Beep. Model: SU420NET

HI, i'm from Quebec and I speak English with difficulty. So I have to help me to translate. I have a SmartUPS model SU420NET beep that often. The light turns red Overload but I am not able to silence h...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
461 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

System crash during installation Powerc. Personal & other strange prob...

My UPS is a CS 650 If I install PowerChute Personal Edition (both version 2.1 and version 2.2) on my computer (AMD Phenom II X4 with 64-bit Windows 7) the system crashes and reboots without completing ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
761 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

How can I uninstall an older version of PowerChute Personal Edition

I'm unable to uninstall the older version 2.1.1. When I attempt to do so, it goes through the uninstall procedure and asks to finish but it hasn't removed the version. Each time I do this and attempt t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2718 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Ap9631 mgmt cards

I have been upgrading my older APC's to newer SUMX 1500's with the AP9631 mgmt cards installed. Since putting the new UPS's in I get a lot of warm starts on these cards. I have turned the Sensitivity l...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2499 0 9
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Can not configure AP9617

I have connected to the Card locally and can ping the IP address as well as telnet to the machine. I have tried the Default username and password and they did not work. We then reset to the default by ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
866 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Calibration always cancels itself?

I'm using a SmartUPS 1000XL with battery pack. When I try to run a calibration, it inevitably comes back as "cancelled" after a while. The batteries are old - circa 2004. Initiating the calibration sho...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
833 0 2
Latest Reply: Anonymous user

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