Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 129
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 15
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Data Center Expert 5
  • Network Management Card 5
  • IT Expert 4
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • power monitoring expert 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Spock Teken
136
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

Web interface stops responding after thresholds are changed

I've recently updated the firmware on all my APC's: APC Web/SNMP Management Card MB:v3.9.2 PF:v3.7.0 PN:apc_hw02_aos_370.bin AF1:v3.7.0 AN1:apc_hw02_rpdu_370.bin MN:AP7930 I was in the web inter...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1329 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

9617 SNMP cards continually falling off the network

I have the 9617 SNMP cards that have been failing more and more. I have order more of the new cards but need to get the old ones working at a remote location. I have a tech on-site and we have reseated...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
619 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Super simple firmware request. Authenticated SMTP for AP9619 cards

I have been requested to enabled authenticated SMTP on our APC devices. To my utter surprise there isn't an option. Really??? Anonymous SMTP only??? APC, can you update the firmware with this trivial f...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1676 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

"Failed to apply one or more values"

Hi all, We have an issue with a UPS that is connected up to a server at a remote site. The UPS is a Smart-UPS 3000 RM, connected to an HP server running Windows Server 2003 5.2 and Powerchute Agent v8....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3581 0 5
Latest Reply: Anonymous user

Solved
JohnsIsland_apc
/html/rank_icons/Lieutenant_JG.png JohnsIsland_apc

AP9606 alert categories

I have a bunch of AP9606 and would like to differentiate between loss of utility power and a smartboost or smart trim. We have the AP9606 set to send a text message for severe alerts, but an e-mail for...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1421 0 4
Latest Reply: JohnsIsland_apc

Solved
Anonymous user
Anonymous user

PCBE shutdown - time required for shutdown vs battery thresholds vs ru...

I am a bit confused about the shutdown options in PCBE. The server this UPS is protecting is SBS 2008 and takes about 10mins to shutdown, and 15mins to startup. I simply want in the event of power cut ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2590 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC NMC AP9619 firmware upgrade to v 3.7.2

UPS --> Power Chute --> Configuration --> Maximum Required Delay After firmware upgrade I'm unable to set it to "Force negotiation" i click on apply and it turns back to X minutes dely. Does a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1008 0 3
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

NETGEAR ReadyNAS NVX Pioneer Edition + Network management card, IP pro...

Hello guys. Im having some problems getting the network card to work. It´s connected too our LAN but when i try to run the IP wizard it does not find the UPS. When i check my cisco router i see that a ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
754 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PowerChute 2.2.3 - Solaris 10 (SPARC): UPS On Battery, Run Command Fil...

Hello, I am trying to run a database shutdown script before the UPS goes on battery. The other events are working (system shutdown) but of course i want to be able to bring down the database with a scr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
843 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SNMP servers

Need to know which type of the SNMP Servers are required for the Network Management Card
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1176 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Is PowerChute BE compatible with BMI card(AP9622)?

Hi all, I am just wondering if Powerchute BE can communicate with BMI card(AP9622) installed in the silcon 480kw. I just wanted to know how to monitor issues from silcon 480kw by using BMI card(AP9622)...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1004 0 2
Latest Reply: Anonymous user

  • « Previous
    • 1
    • …
    • 456
    • 457
    • 458
    • …
    • 1069
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore