AP9617 is locked itself

[Anonymous user]

We got a couple of AP9617 SNMP Management Cards which are on the network and they locked all access. I cannot get access to them by Telnet, SSH, Serial. I used the default Username and Password, and the credentials which we set in the network. i resitted the card many times with no luck, tried Resetting the cards to Factory defaults still now luck.

Rams

Message was edited by: Rams.Dandu

[BillP]

it is not possible to reset an NMC to defaults without being able to log into it so i dont think you necessarily did it correctly.

please ensure you are following [these instructions|http://nam-en.apc.com/app/answers/detail/a_id/7879] carefully to reset the password on the NMCs.

did anything happen recently? firmware upgrades, etc prior to this issue?

[Anonymous user · Accepted solution]

Yes we recently had a Firmware upgrade. That link did help me. Thanks a lot for the help.

Regards;
Rams