Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 129
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 15
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Data Center Expert 5
  • Network Management Card 5
  • IT Expert 4
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • power monitoring expert 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Spock Teken
135
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

Managment console can not found UPS, Also LED indicate "Comm Event: me...

It is Smart-UPS SRT 5000. Model Number is AP9537SUM. 1. We lost connection between the management interface and the UPS. It was working till yesterday. 2. The management web gui said "No UPS Found". 3...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4066 0 9
Latest Reply: tdang

lucas.ruiz
lucas.ruiz

PowerChute Installation Error -

It's been months trying to figure out why the PowerChute wont even install. - We've deployed the "PCNS_en_5.1.0.ova" VM on a VxRail system and set the network, IPs and credentials as the manual describ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
176 0 0

2025-03-13

seuser3
/html/rank_icons/Crewman.png seuser3

APC NMC2 email notifications inconsistently sent

I'm having issues with inconsistent email notifications from 2 different NMC2 devices installed in 2 different SMX3000RMLV2U units. Sometimes notifications are sent to all recipients, but often times s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
670 0 3
Latest Reply: Teken

robbiethek
/html/rank_icons/Crewman.png robbiethek

Test e-mail failed; SMTP configuration error on Smart-UPS 5000 with NM...

We have a Smart-UPS 5000 and can't get the email notifications to go out. We have a Linux mail server running Postifx that is in the same subnet so I tried setting the SMTP Server IP and tried both ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1912 0 9
Latest Reply: seuser3

MariamMK
/html/rank_icons/Crewman.png MariamMK /html/rank_icons/SE-Employee.png

ATS - AP4424 - Error - Communication has been lost to the ATS controll...

Hello All I have a problem with ATS AP4424 I did firmware upgrade to the device and it finished successfully however after that it shows the following communication status in the web UI "Communication...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
497 0 3
Latest Reply: Teken

DarrelRoss
DarrelRoss

Notifications

I am monitoring about 45 various models of UPS's and when we get a power blink, I always receive the Power Restored message before I receive the UPS on Battery message. Is there a way to fix this?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
395 0 3
Latest Reply: Teken

Thehopefulchurchtech
/html/rank_icons/Crewman.png Thehopefulchurchtech

AP7953 - with internal card AP9517MS3 - Failed SERIAL FIRMWARE UPDAT...

Firstly - please can someone advise the type of NMC in these units its it a TYPE 1 2 or 3? Secondly, I had serial coms - then did a AOS 394 updater over serial XMODEM - everything looked good. Now I ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
312 0 1
Latest Reply: Teken

Solved
nordic.it.forbo.com
/html/rank_icons/Crewman.png nordic.it.forbo.com

Remove UPS from smartconnect.apc

How can i remove old not used UPS from the list of UPS in smartconnect dashboard?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
989 0 7
Latest Reply: EdDaniëls

Solved
PixelPioneer
PixelPioneer

Network interface and service aof managment (AP9640)is restarting ever...

I swapped the batteries of the SRT2200XLI and expansion yesterday. Since then, the management is sending Mails with the error every 10 minutes. Network Cable is checked and changed. Power output seems ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
548 0 4
Latest Reply: PixelPioneer

Thehopefulchurchtech
/html/rank_icons/Crewman.png Thehopefulchurchtech

APC PDU AP7953 - internal flash/EEPROM corruption - loss of model da...

Hello, if this is not the right forum section , admins please move. I have just acquired 3 AP7953 PDU for a church project. having been told there are functional they are not. The internal "factory" ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
757 0 7
Latest Reply: Thehopefulchurchtech

Solved
ZEKEY
ZEKEY

10kV APC UPS WAS SHUTDOWN AFTER 2MINUTE

10kV APC UPS WAS SHUTDOWN AFTER 2MINUTE EVEN IF BATTERY WAS CHANGED BY THE NEW COULD YOU HELP ME PLEASE
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
280 0 1
Latest Reply: KarimEissa

  • « Previous
    • 1
    • …
    • 40
    • 41
    • 42
    • …
    • 1069
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore