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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Speed of universal transfer switch

Not sure if this is the correct forum for this, but I am trying to find out whether the APC Universal Transfer Switch can switch fast enough between grid and UPS power in order to avoid interruping com...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
746 0 0

2021-07-01

Anonymous user
Anonymous user

PowerChute problems, again

Hi, Having been unable to use PowerChute Business Edition for a while due to compatibility problems with Server 2008 I've recently returned to it and find myself just as utterly perplexed with it as I ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
482 0 0

2021-07-01

Solved
Anonymous user
Anonymous user

Symmetra LX Symmetra Intelligence Module stuck

Hi, We are getting an alert one of Intelligent module is bad. I'm trying to pull it out but it's stuck. I loosened a thumb screw but i know i need to push left side to get it released but it's not movi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
937 0 1
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SmartUPS 5000 w/ 9630 Managment Cards

Hello, We have 12 smart ups 5000 that we have networked up. I can web to each one and log in with no issues (http). We'd like to evalauate PowerChute as a method to monitor all of them. I've downloaded...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1529 0 4
Latest Reply: voidstar_apc

Solved
Anonymous user
Anonymous user

Smart-UPS 3000 RM network card ip settings and remote shutdown

Hi, I have a Smart-UPS 3000 RM with a network card. I have 2 questions: 1. If I change the ip address it requires a reboot, but what needs to be rebooted? Only the card resets/reloads or the UPS reboot...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
728 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

AP9215 Remote Display - Password Reset

I have an AP9215 on which I inadvertently set a password. Now I cannot control my unit without being asked for a password. Is there a way to reset or recover the password for the display unit ? http:...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1501 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

disabling ipv6 takes away my environmental tab.

Posted for information. We have a AP9631 that everytime we disable ipv6 the environment tab disappears. We have turned it on and off many times and each time the tab either appears of disappears. Lates...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1245 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Low Battery Duration

+"Defines how long the UPS can continue to run on battery power after a low-battery condition occurs."+ What does this mean? When do the clients receive the "on battery" message? As far as I am conce...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
877 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

timezone reset issue with network management cards ap9630/1

I am having a problem with my ap9630 and ap9631 network management cards resetting their timezone settings automatically back to -12:00 hours Eniwetok, Kwajalein after I switch them to -7:00 hours Ariz...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
16080 0 49
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PowerChute Personal Edition 3.02 cannot see UPS

When I attempt to install the PCPE software it says it cannot find my UPS. I have a Back-UPs BK500MC ups connected to my laptop using a USB port. I tried a serial cable between the computer and the ups...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2002 0 8
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

5kVA UPS Self-Test Issue

Dear experts, I'm having some issues with self-test on my 5kVA Online UPS. I wanted to disable automatic self-test and have done so via NMC interface. After monitoring for a period of time I noticed t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1455 0 2
Latest Reply: BillP

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