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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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jwalker55
jwalker55

Smart-UPS SRT 10000 output frequency dropping over time

We have 2 Smart-UPS SRT 10000's. In looking at historical monitoring data, we noticed the output frequency on both of these units has been steadily dropping ever since we installed them. One is curren...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1244 0 2
Latest Reply: jwalker55

jhuttonitpro
jhuttonitpro

Runtime

I have a Smart UPS 1000 and the battery reads at 100% capacity yet I only have 3 minutes of runtime. It used to be up to 40 minutes. The UPS is only one year old. Anyone have any ideas?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
777 0 1
Latest Reply: dj2689

aa7cl
aa7cl

UPS Lost Communication

I received an email this morning from smart connect indicating "Communications Lost" with a client's UPS 40 miles away. The UPS is a SMT1500RM2UC running firmware 4.6. I was able to access the network ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
884 0 0

2023-01-29

avidrissman
avidrissman

Bricked AP9631

I bought a used APC SMT750 and a used AP9631. The AP9631 came with firmware 6.5.0, and I wanted to update it to the latest. The latest is SFSUMX708, which explicitly lists “SmartUPS” and “AP9631”. So I...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
875 0 1
Latest Reply: avidrissman

Piopi
/html/rank_icons/Crewman.png Piopi

COM BATT CABLE for battery pack

UPS - SRT8KXLT (firmware 15.0 latest)Battery pack - SRT192RMBP2 I bought an additional battery pack and connected it to the UPS. However, the UPS does not see it. Having started to understand the probl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1279 0 2
Latest Reply: Piopi

Solved
mattjennings
/html/rank_icons/Crewman.png mattjennings

SmartUPS C1500 error p.06

So a 7(ish) year old Smart UPS C 1500 has suddenly thrown an error p.06 on the LCD screen. I've put in a new battery and still getting the same error. I can't seem to find anything anywhere what the e...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
39627 1 4
Latest Reply: Stebone

emantaky
emantaky

An internal mechanical bypass exists

Hello All, plz help me to understand this alarm An internal mechanical bypass existsthis alarm happened after a visit of technician from se support , all alarm and internal fault was fixed but this i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
788 0 0

2023-01-27

diegosiao
diegosiao

How to solve "Internal Communication Fault" error

Hi,I noticed from a annoying "Internal Communication Fault" warning that does not goes away.Restarted application, restarted computer, restarted APC unity... nothing seems to solve the issue.Should I g...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
827 0 0

2023-01-26

LarryK
/html/rank_icons/LtCommander.png LarryK

Request for Enhancement: NMC3 AP9640 - need fix for Last Battery Repl...

In an NMC3 AP9640, running v2.3.1.1, the Last Battery Replacement field consists of two drop-downs.The first is for the month, the second for the year.The upper limit in the latter is 2023.Please - in ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
579 0 0

2023-01-26

gian_apc
/html/rank_icons/Crewman.png gian_apc

APC UPS CS500, expected behaviour

Hello All,I have several units of UPS, and I notice that when the battery is depleted, the PC shuts down even if the mains are on.I would have expected it to keep running, as long as the mains have pow...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
526 0 0

2023-01-26

jeffmjames66
jeffmjames66

Need NMC firmware compatible with sypx application for Symmetra PX 250...

Hardware Factory Model Number AP9635Serial Number QA1049180215Hardware Revision 05Manufacture Date 12/02/2010MAC Address 00 C0 B7 C3 A4 B4Management Uptime ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1067 0 3
Latest Reply: jeffjames66

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