Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
KenShane
KenShane

NMC3 AP9641 Upgrade help

I had to replace the NMC in our Symmetra PX. I am having difficulty understanding how to upgrade the firmware on this card. Per the documentation, I could not find the "NMC Firmware Upgrade Utility". I...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
786 0 1
Latest Reply: Tafadzwa

Solved
Anonymous user
Anonymous user

Constant fan on SUA1500RMI2U

Actually, it's label says DLA1500RMI2U, but it's identical to my other SUA1500RMI2U. Is there a difference?Anyway, recently had a problem with a totally dead SUA1500RMI2U which turned out to be the bat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3761 0 19
Latest Reply: ivanavich

derosas
derosas

How I can connect SBP5000RMI2U to SRT5KXLI?

we have buy an UPS and a Bypass, but I cannot find on UPS a SBP5000RMI2U, where connect UPS out located on device SRT5KXLI, someone have some sample to explain how to connect this two devices? Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
512 0 0

2023-12-05

sspain_71
sspain_71

Problem upgrade firmware: UPS turn off completely before upgrade

Good morning,I read this articlehttps://www.apc.com/us/en/faqs/FA170679/when in UPS Control ConfirmationI click on Applydoes the UPS turn off completely?Where am I wrong?Thank you
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
553 0 0

2023-12-05

jarodz007
jarodz007

Schneider 6848 Intermittent operation

Hi there.. I have one Schneider 6848 and two MPPT 20 150 Charge Controllers, including a battery bank (20 KW) and 18 solar panels (345w ea). My system is net metering with the local Power Company. Th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
569 0 0

2023-12-03

Solved
Anonymous user
Anonymous user

PowerChute for Synology DSM

Can you provide a version of PowerChute for Synology DSM operating system? The reason is that the data cable must be connected to my Synology NAS, not to my PC, so I have no way to run PowerChute, unl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8680 0 5
Latest Reply: ecosurvey

Solved
LSP
Crewman LSP

APC Shutdown: Difference Shutdown Baremetal-Server and VM-Server

Hello everyone, are baremetal servers and VMs shut down by different shutdown signals?Do I understand correctly that VMs are shut down via the PowerChute Software which is connected to the vC...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1340 0 3
Latest Reply: BillP

Madiba
Madiba

My UPS doesnt stop after server shutdown

Hello I have APC SMT-1500ic with network managment card and PowerChute OVA version 5. I configure PowerChute fort shutdown server when i was on battery and after shutdown the UPS. But UPS dont start sh...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
696 0 3
Latest Reply: Madiba

Peam
Peam

APC Symmetra PX 10kW Power Module

What would happen if this unit was hooked to 3ph no neutral generator ,I think I saw conflicting info in manual with 3ph and ground statement and 3ph neutral and ground statement .. 208-240 3ph ran...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
730 0 0

2023-11-28

Gre25692
Gre25692

Powerchute agent outlet turning off - APC Smart UPS 1500

Our APC 1500 has recently been turning off its outlets randomly, maybe 3 times in past 2 months. Its been getting alerts stating its compensating for overvoltage, AVR trim and boost going active then n...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
560 0 0

2023-11-28

Solved
JCG-Rcarre
Crewman JCG-Rcarre

Smart-UPS 1500 and MC3 (AP9641) - "UPS: The battery is not installed p...

Hi, 3 days after reseting and setting up NMC3 , web UI displayed a Critical Alarm Present "The battery is not installed properly" NMC is updated to latest firmware. Does the battery need to be replaced...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1113 0 2
Latest Reply: JCG-Rcarre

  • « Previous
    • 1
    • …
    • 147
    • 148
    • 149
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore