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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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nidomiro
nidomiro

SRT3000RMXLI failed firmware update via NMC

Hi, I tried to update the firmware of my SRT3000RMXLI via the NMC but it failed. Now the UPS is displaying "Needs Firmware Update Contact Customer Support" on a red background. I already tried to fac...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
538 0 0

2024-01-08

RMAD_UPS
RMAD_UPS

UPS Battery Replacement after RBC END of LIFE

UPS Showing - RBC END OF LIFE we are installed before 5 years (2018), is we need to replace the battery or reset the data time is better. Because we are using 3kv,2kv UPS count around 25 units, so the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
434 0 0

2024-01-08

Solved
Anonymous user
Anonymous user

apc symmetra Tm-Power Array

Dear all, APC Symmetra Tm, model:SYMSTRF3I do not start even the connection is don according to " manual ". It has SYPM -power module, SYBATT -battery module ,SYMIM2 -intelligent module. There is "in...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1891 0 7
Latest Reply: Irakli

Solved
Anonymous user
Anonymous user

SYMMETRA DEAD SET

Hi. Were having problem with our Symmetra Power Array Model SYMSTRF 1 after we change all the batteries of it and we power up there is no Response from indications light and from the screen. Its all d...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2269 0 14
Latest Reply: Irakli

piscesgr
piscesgr

Communication between two Smart-UPS SRT 5000

Question if it is possible. Our data cabinets have two Smart-UPS SRT 5000 which UPS A powers (power supply 1) of a cisco 9300 switch and UPS B (power supply 2). So my question is. Is there a way to co...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
637 0 1
Latest Reply: Teken

patrickjssi
patrickjssi

Should I disable snmp v1 on my ups?

Hi, I have 2 Smart up 3000 with service tag RBC43. I am frequently getting the following alert: “Detected an unauthorized user attempting to access the SNMP interface from ip ……” ( the ip is one of...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
976 0 1
Latest Reply: Teken

Solved
it.support
/html/rank_icons/Crewman.png it.support

Product ID for APC SMT1500RMI2UC

Hi all I'm trying to locate the product ID for the above unit. I have the serial no. and part no. from the unit, but I cannot see any additional QR code giving me the Product ID. Is someone able to ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3371 0 3
Latest Reply: FPAU

Solved
ssiegel
ssiegel

SMT1000RM2U, warning signal having to do with the battery.

How do I try to recharge the battery on my SMT1000RM2U? I assume that is the first step. The readout on the front panel is partially busted, so I can't see what the state of the battery is.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
647 0 1
Latest Reply: Teken

Hunda67
/html/rank_icons/Crewman.png Hunda67

Network Management Card 2 AP9631 reporting Integrated EM Sensor Commun...

I have a Smart UPS 1500 (SKU: SMT1500RMI2U) with software revision UPS 09.3 (ID18) that is fitted with an UPS Network Management Card 2 AP9631 with hardware revision 08 and version v6.50 for OS and app...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1027 0 2
Latest Reply: Hunda67

chuckles27
chuckles27

Which software

Hello, I have purchased 5 APC units with Network cards I have all the devices online and on the network. Is there a software that I view and manage all my UPS units with one interface. Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
422 0 1
Latest Reply: dpierce4776

ShuaibHussain
ShuaibHussain

Smart-UPS SRT 10000 - USB to RJ45 cable compatibility

Hi, Apologies if this has been answered somewhere else, I need help understanding if the USB to RJ45 cable is compatible with my UPS: Smart-UPS SRT 10000 as an alternative to the USB to DB9 cable tha...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
485 0 0

2024-01-02

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